南悠島 親子假期之旅

平時去幾多旅行 好少經歷到咁不快 亦都第一次寫評價 有需要話俾將會消費者知道 14/4 check in front desk安排員工帶我同男友到房 行左段路 上層housekeeper嗌話未執好 問個員工點解 佢答「唔知」 仲叫我地周圍行10分鐘 大熱天時 拎住個大背包同袋喎⋯ 10分鐘之後返lobby 見到幾個員工傾偈 我問有冇其他房 話其他房要等更耐 唔專業 態度欠佳 基本既front desk,housekeeping既management同溝通都無 Manager出黎say sorry 我男友識泰文 知佢地講咩 從對話中講到我地吹佢地快d咁 入到房 wifi用唔到 有個插電位有問題 電視有雪花 engineerer黎整都係整唔到 房冇牙刷 打去話11:xx pm housekeep部門closed 早餐選擇唔多 味道一般 如果住呢度 一d都唔值 普通酒店都好過呢間好多 14/4 checked in A staff escorted my BF n me to room. We walked awhile, 1housekeeper had yelled: not yet finished the cleaning We asked the staff why this happened She said she don’t know, told us to walk inside hotel about 10mins But the whether was extremely hot, how we held the big backpack n bags to walk around I asked the staff back lobby to deal with it. After 10mins, We back lobby and saw staff they were chit chat. I tried to ask for another room but they said another room would be waited for longer time Not professional n helpful enough as the poor basic knowledge n communication Manager came out for apologise My bf knew some Thai so he understood what they were talking...like said we pushed them to do faster. Wifi cannot be used. 1 socket was out of usage TV screen quality was poor. Engineer came for fixing but cannot be fixed. We realised no tooth-brushes in the room Front seat said housekeeping department closed ,they Breakfast choices not much, taste so so this hotel room not that valuable.others in Samui, which were much more comfortable

The villa was clean and well kept and sea front location was awesome. Were able to have breakfast to order. All the staff were amazing - very kind and helpful, attending to the needs of the whole group for the 1 week stay and looking after everyone well. Helped also with advice and travel arrangements including arranging for private speed boat for the Full Moon party! Would highly recommend this stay!

The hotel was amazing! Friendly staff, great location and good food. The staff helped us book daytrips yo different places and were very helpful when asked questions. Worth noting is that yhe whole island is going for a tropical paradise vibe, so everything from hotel receptions to restaurants are open air. Probably amazing during winter time, not as amazing during the height of summer.

酒店整體真的非常寧靜舒適，每一位職員都十分友善。地理位置優越。 餐廳食物美味，酒店Spa服務專業，舒適。真心5星評價。

酒店整體真的非常寧靜舒適，每一位職員都十分友善。地理位置優越。 餐廳食物美味，酒店Spa服務專業，舒適。真心5星評價。

早餐豐富

Pros: Stunning sea view with spacious bedrooms and living & dinners rooms. Villa equipped with elevator, best fitted for elderly. Cons: Quite hard to find upon first time and road uphill is quite dark at night as no road lamps along the side. TV channels cannot connected with tv signals. Therefore, no local TV channels received. Safe boxes didn’t work as can’t set up the password. Also water pressure in the largest bedroom is very low, thus the running water volume is very small. Suggest to rent a car for the trip if staying in Koh Samui for quite a while!