「**Very Disappointing Experience – Poor Customer Service**
The hotel itself is extremely disappointing, and the customer service makes the experience even worse. There was an error with my reservation, but instead of taking responsibility and helping resolve the situation, I was treated very poorly, especially as an Expedia customer.
What makes this situation even more frustrating is that the hotel staff actually checked my reservation and confirmed that I had a valid reservation for the...
「Muy atentos el personal a darte la mejor atención pasaron por nosotros al aeropuerto y nos dejaron sin costo,además de que tienen servicio de guarda maletas」