Sand Island Luxury Holidays

Friendly staff. Clean rooms.

This hotel is in a wonderful location, has beautiful gardens, nice staff, is a historic hotel, has a great Mai Tai Bar & has a beautiful beach. That said, “ historic” one might , at times, feel is synonymous with run down. This IS NOT an updated property. When it rains, the lobby floods. The paint on the walls looks like it is hiding decades of decay. To say the carpets are worn, is kind. Coffee is sold in the lobby starting at 6 AM & it stops at noon. The women at this stall work fast & are kind, & the coffee is good but the wait at 6:45 AM is at least 20 minutes… it’s even worse later! And the pool / beach situation is like fight club ( or the Jersey Shore on Fourth of July Weekend!!). Good luck finding a chair, a place in the sand, or a spot in the pool! The rocking chairs in the lobby are a highlight, so are the free pink water bottles ( you’ll need them to get free water). A fun experience but for the price, no way would I stay here again.

Upon check in, my room did not have a balcony as advertised on Expedia when booking (even after confirming with a Expedia Representative).

Swimming pool is too small.

This property has declined in terms of maintenance and upkeep. Upon checking in, we were informed the water would be shut off from 11PM to 7AM that evening. Two nights later, one of the escalators stopped working as we were about to step off. This could’ve been disastrous, luckily everyone on the escalator at the time was able to maintain balance to keep from falling and injuring themselves. And finally the elevators servicing the Ewa Towers— always a wait. Midway through our stay, one of the elevators was out of service, the lines were so long. Thankfully staff ushered some guests to the service elevators. But still, the wait and frustration was inexcusable considering the amount families were doling out per night. On the flip side, staff were courteous, welcoming, helpful and always smiling. Top notch. I do have to add a note, one laundry facility servicing both towers (5 washers, 5 dryers) is beyond insufficient. It’s downright wrong.

This hotel is in a wonderful location, has beautiful gardens, nice staff, is a historic hotel, has a great Mai Tai Bar & has a beautiful beach. That said, “ historic” one might , at times, feel is synonymous with run down. This IS NOT an updated property. When it rains, the lobby floods. The paint on the walls looks like it is hiding decades of decay. To say the carpets are worn, is kind. Coffee is sold in the lobby starting at 6 AM & it stops at noon. The women at this stall work fast & are kind, & the coffee is good but the wait at 6:45 AM is at least 20 minutes… it’s even worse later! And the pool / beach situation is like fight club ( or the Jersey Shore on Fourth of July Weekend!!). Good luck finding a chair, a place in the sand, or a spot in the pool! The rocking chairs in the lobby are a highlight, so are the free pink water bottles ( you’ll need them to get free water). A fun experience but for the price, no way would I stay here again.

Excellent room. Corner room was very good for work meetings while family slept in adjacent area. Nice kitchenette. Delicious food and drinks both with in room service and poolside. Only issues were cash-only tipping (couldn’t add to bill and pay with credit card), pool was a little crowded, and valet was a zoo during peak checkout times.