「This is quite a difficult review to write. On one hand, we had a small problem with the hot water(which was fixed promptly in the middle of the night) and the catering could be a bit slow at times. On the other hand, most of the staffs here would take every opportunity to make your stay better. Promptly responding to each of our request and providing knowledges about the islands and wildlifes. And most importantly, the island itself is just so unreal. Every spot you go, every activities you...
「Hôtel de luxe méritant 6 étoiles! Accueil personnalisé à l’aéroport: serviettes fraîches, transport des valises. Établissement sans soucis: glaces à la piscine ( inclus), cocktail de bienvenue. Service aux chambres deux fois par jour. Piscine et plage privée mais seule la plage publique adjacente permet la baignade.
Prévoir votre réservation de buggy à l’avance: nous n’avions pas fait de réservation et aucun buggy n’était disponible. Le gérant a réglé notre demande et nous avions un buggy...
「The hotel is newly opened, the designs are excellent with a great vibe. I made the booking knowing new hotel may have glitches and expecting some "surprises". It turned out to be true as my room had an entire electricity blackout during the night with the air ventilation also stopped functioning. It was certainly not a good experience to say the least.
The next morning I went to the front desk to report this, led by Jessica, the front desk staffs were very understanding and patience to help...