「Great staff, great location and gardens.
Stains on carpets in several areas, breakfast buffet disappointing, decor needs freshening up.
Parking charge of £10 per night surprising and disappointing.」
「The staff were great - friendly and welcoming.
The room was on the small side but we were only there for one night, and it was clean and comfortable (and the view of the hills was lovely). There was a large fan provided, which was very welcome given the heatwave that was taking place that week,
We ate in the restaurant and the food was excellent.
A perfect place for an overnight in the Lakes.」
「The reason I haven’t scored 5 is that Expedia sold us a room that had issues with noise / cooking smells as it’s above the kitchen and is noisey and smelly when the staff are cooking. We stayed in a room named Helvellyn and Expedia didn’t state any issues with any rooms. If we had booked direct with the queens head it details the room helvellyn as having issues with noise etc due to it’s proximity to the kitchen. I think Expedia have been misleading not detailing the facts about that particular...