Luzon Romantic Holidays

Room and its decor/amenities are dated. I walked in the room and was disgusted with the fishy and mushy smell especially in the bathroom. I had to call for housekeeping to freshen the room with a deodorizer. Not the first time that upon checking in my room, I have to request housekeeping to scrub the bath room sink. Towels are old looking and are not brightly white and fluffy. It’s clean standard is below par for what it claims as a 4-star rating that most Americans are accustomed to. Staff are friendly and courteous especially the housekeeping and security. Daily supply of two small bottles of water are thoughtful. Hotel is attached to the huge Eastwood Mall so its location is very convenient and accessible to many American retailers and food chains.

Great location and staff, always stay here, great value for money

No water in the room, no iron in the room

They was not helping with our bags when we left

I recently stayed at Makati Diamond Residence for over a week. While it’s rated five stars, my room felt run down, with dinged walls, cracked bathroom tiles, and a loose faucet. A notable issue was the lack of power sockets; my phone charger broke after being plugged in beside the bed. I found it unfair that the housekeeper would be held responsible for the damage due to the hotel’s insufficient charging ports, so I resolved to buy a new charger myself. Despite these issues, I’m giving the hotel five stars mainly for its outstanding staff. From the security team to the front desk and bartenders, everyone made me feel welcome. Special thanks to Jay and his co-bartender, as well as my housekeepers, Regina and Emmalyn, for their exceptional hospitality. Although I may choose another hotel during my next visit to the Philippines, the warmth of the staff truly stood out.

I recently stayed at Makati Diamond Residence for over a week. While it’s rated five stars, my room felt run down, with dinged walls, cracked bathroom tiles, and a loose faucet. A notable issue was the lack of power sockets; my phone charger broke after being plugged in beside the bed. I found it unfair that the housekeeper would be held responsible for the damage due to the hotel’s insufficient charging ports, so I resolved to buy a new charger myself. Despite these issues, I’m giving the hotel five stars mainly for its outstanding staff. From the security team to the front desk and bartenders, everyone made me feel welcome. Special thanks to Jay and his co-bartender, as well as my housekeepers, Regina and Emmalyn, for their exceptional hospitality. Although I may choose another hotel during my next visit to the Philippines, the warmth of the staff truly stood out.

No water in the room, no iron in the room

They was not helping with our bags when we left

Great location and staff, always stay here, great value for money

No water in the room, no iron in the room

They was not helping with our bags when we left