「Our stay started out poorly as the receptionist couldn’t find our booking and so asked me to send me to send a copy of my confirmation email to the hotel email address. Once she received that she spoke to another staff member then told us that they didn’t have any rooms left of the type we had requested. They upgraded us to the next level of room up. That was fine. The room was nice, the king bed was very comfortable, the blockout curtains worked well, and it was spotlessly clean. Although we...
當然可以,而且我們將全程為您提供協助。如果您的預訂是在過去24小時內完成,也許就可以免費取消並重新預訂自己的 Highlands Region 旅遊套裝行程。不過,如果您的預訂超過24小時,您的飯店、航空公司或租車公司可能就會收費。若您遇到出乎意料的狀況,不妨造訪我們的客戶服務頁面,取得更進一步的資訊。