Cat Ba Island Romantic Holidays

The hotel was excellent in so many ways --- the old quarter location was perfect, the lobby and room were clean and attractive, the breakfast buffet was wonderful with a large variety of choices, but it was the STAFF that truly made it the best place to stay in Hanoi!! They were all so helpful,--- from accommodating my early check in after a long train ride, to arranging taxis, remembering the way I like my coffee in the restaurant, the bartenders in the lovely little sky bar, the cleaning staff, the reception personnel who really "saved" me when I was having an issue with my phone and needed a travel document printed.....I can't say enough good things about them all!! I have stayed here several times in the past two years, and conside it s true gem in the city. Highly recommend!

My friends and I meant to stay for the first weekend but ended up booking for the following weekend. The location is ideal right by the lake and all the shopping. The size of the room was adequate for me as I was traveling solo. The room was very clean and the amenities is what you would expect for hotels, vanity kits, hair dryer, water and instant coffee and hot water pot. The room came with free breakfast buffet which was awesome, food variety and the staff was extremely attentive. There are floors that do not have a view so you should check to be sure. My 3rd floor had a frosted window but wasn’t an issue for me since I was there to sleep and didn’t hang out in my room. It didn’t stop me from rebooking with them for another 2 nights because of the all the reasons I stated.

Wonderful staff, clean room. No elevator up to sky bar, but food was excellent.

The best location: walking distance to all major attractions and super convenient to explore Old Quarter area. The staff were very attentive, welcoming and helpful. Happy to come back to smiling faces with their warm welcome. The room was clean with the basic amenities, all in all I’d say it is reasonable for the location.

There are small shops nearby. Make sure you carry enough VND. There are couple of seven eleven like stores that accept credit cards. In entire Hanoi, many places don’t accept credit cards. I found the eating options in the hotel limited. The breakfast was good. Awesome view if you select the lakeview rooms.