Ko Ta Ro Tao Romantic Holidays

Water issues. Room not ready at 6pm when check in was at 3pm

Great location. Room was huge and beds were amazing! Clean and felt very safe.

On the night that I stayed the price was astronomical - most of my ratings were based on the value for money aspect.

It’s in the middle of everything

Terrific location. Very nice property. Clean and great rooftop bar. Did not appreciate the resort fee but that’s NYC. Have stayed here many times. Lots to do nearby and easy subway access to everywhere.

An extra $45 a day fee that we weren't aware of but I assume that is custom for NY hotels. Automatically charged for minibar when nothing was used or consumed and took 4 calls to the desk to get charge removed is a bit perplexing. You can see your bill on the tv which is useful. In room dining is very good but pricey even with the $20 daily food credit. They didn't have tropical green smoothie the entire week which was disappointing. Didn't use laundry, gym, or any other amenities. View was incredible and everything we wanted. Room was in need of deep cleaning and upgrading. Stained walls, fading and outdated carpeting, aged and scratched furniture. Water pressure was fantastic. This was our first time in NY and we chose a spot within walking distance of everything..Intercontinental did not disappoint in that regard. If street noise, sirens, etc. is not your jam, choose somewhere else. We heard everything every night but didn't mind and even enjoyed it. Hearing the fans cheer on the Knicks in the finals from the street was incredible. Subway is right next door which is convenient. Elevators are confusing at first. Last few go to the higher floors, first few go to lower levels and offices but there is no sign or we didn't see one. All in all, we loved NY and can't wait to return but probably wouldn't stay at this location again.

Lovely property, good location with proximity to Central Park and Broadway shows.

It’s a beautiful hotel—well-presented, clean, and overall lovely. However, the staff experience was disappointing. We arrived for check-in after 4 PM (around 4:30), and our room wasn’t ready. We had an event at 6 PM and needed to prepare, yet we waited 20 to 30 minutes. While they offered two complimentary drinks, I would have preferred timely access to the room. Additionally, they charge around $45–$50 for an “urban experience” that includes a house car service. When I requested the house car for a short 2.3-mile trip, I was told it wasn’t available—despite seeing the hotel-branded SUV parked outside. These issues—delayed readiness and unreliable service—left a poor impression. It’s not the cheapest hotel, but these shortcomings made me unwilling to stay there again.

Water issues. Room not ready at 6pm when check in was at 3pm

Great location. Room was huge and beds were amazing! Clean and felt very safe.

On the night that I stayed the price was astronomical - most of my ratings were based on the value for money aspect.

Great spot for a quick soccer match stay!

I have no complaints

This is definitely my new home love the cleanliness and amenities and treatment