湄公河三角洲滑雪假期

員工有禮且服務佳，客房乾淨舒適，但門口階梯和餐廳階梯對無障礙來說較為不方便，另外房間開冷氣時就會現＂油漆味＂，然後房間竟然沒有茶包，跟櫃台反應，櫃台告知現在都不提供茶包，但我看打掃人員推車上有茶包，懷疑櫃台小姐告知錯誤訊息

The unit is spacious which is exactly what we needed, but we did not get the key on time as promised (there was a 30-minute delay), and the unit was not very clean and had other issues. We had to request the kitchen area to be re-cleaned, shower handle to be fixed, tissue papers to be provided…. One of the bathroom doors could not be locked and there are plenty of black moldy spots in the shower areas. This was the last stop on our two week long Vietnam and Cambodia trip, and it was the least clean unit, though the most expensive one we had booked. They also do not provide luggage storage on site as they told us it’s a service apartment not a hotel. On our second day stay, we requested clean towels. Did not hear back for a few hours. When we had to request again early evening for only two clean towels, we were told that we must make such request one day in advance. We were advised to wash the towels ourselves using the washing machine in the unit. Our family has been traveling around the world each year, and have never stayed in a place where a couple of clean towels could not be provided upon request. Despite the ample space and relatively good location, we’ll never book Zenity in the future.

Everything was great. The host is attentive when needed but if you plan to use the pool or gym facilities you will need to be let in by the host. Not a problem aslong as you give 30 minutes ahead of time you need to use it.

This is one of the best apartments I’ve stayed in Saigon. The space is clean and very well organized. The building is modern and secure. I would recommend it to business travelers.

The staff are extremely friendly, nice, and helpful.

Everything was great. The host is attentive when needed but if you plan to use the pool or gym facilities you will need to be let in by the host. Not a problem aslong as you give 30 minutes ahead of time you need to use it.

今次揀咗四房Villa入住，雖然初初有發生了一些小插曲，但係都冇影響到對這間酒店嘅好感度，即時作出支援及幫忙，我哋都相當滿意 另外酒店亦會提供哥爾夫球車免費到酒店附近夜市及 超級市場，呢個服務係貼心的 另外酒店舒適到清潔到都係值得一讚 會介紹朋友再度入住💕💕

管家回覆準時，安排妥當，buggy service 真的很棒

員工有禮且服務佳，客房乾淨舒適，但門口階梯和餐廳階梯對無障礙來說較為不方便，另外房間開冷氣時就會現＂油漆味＂，然後房間竟然沒有茶包，跟櫃台反應，櫃台告知現在都不提供茶包，但我看打掃人員推車上有茶包，懷疑櫃台小姐告知錯誤訊息

Everything was great. The host is attentive when needed but if you plan to use the pool or gym facilities you will need to be let in by the host. Not a problem aslong as you give 30 minutes ahead of time you need to use it.

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