菲亞嫩 滑雪假期之旅

The bed is super bod and comfortable. I like the way how they designed their hotel and rooms because it's very special.

地點離機場近，方便，附近只有很少餐廳，可能位置是商業區，要去最近的餐廳，走路要約30分鐘 酒店整體不錯，要改善的是housekeeping要清潔淋浴位置隔頭髮的去水位，每次沖涼都水浸，另外，咖啡機和water boiler should be clean

很好. 唯一是辦理登記入住時,要等上了一小時,才可取房間.雖然職員給我們增了飲品,都是有些不滿.正當可以取房後發現給錯了房間.由於我們訂的是雙床房,她們給了我們king size bed 房間,我的伴侣極之不開心再到前台與她們理論後才安排雙床房給回我們.在這裏確有不開心的. 對於一間極吸引力的酒店,在這裏安排實在有的錯失,應加留意.因為客人在訂酒店時已指明是雙床房為何不能安排而導致錯失,需要改善. 酒店的運作應該是知道,每天入住的旅客是訂了什麼的房間,而作出安排.而不是隨便給了房間給旅客就算了。除非旅客沒有指明那種房間.才可接受的.

The staff was extremely helpful from the minute I checked in( I checked in at 9am but they still gave me a room as they knew I have a 13 hours flight and nn need for me to wait till 3 pm, very considerate). The restaurant and cafe they recommended are excellent and very patient to explain me the direction. The only little thing is the bathroom floor, there was a dirty, sticky finger prints on the floor. Didint know why they were there and it’s too obvious that they shouldn’t have missed it.

Convenient location, close to tram station. However, room is quite small, could bearly open the suitcase, lighting is too dim, shower space is too small.