Ningbo Ski Holidays

Water in the shower had inconsistent temparature. Extreme hot to extreme cold.

Excellent location, steps away from West Lake and the famous Wulin night market. There are numerous restaurant options and the hotel staff were very professional

The hospitality at the hotel was really good. The staff were very helpful and friendly. The breakfast selection was really good and tasty. It is very family friendly. My husband and I have travelled around a lot and this is one of our favourite hotel. The location is great and the metro station is only 7 mins walk. We hope to come back again and thank you so much.

The hotel claims to be 5 stars but the lobby, facilities and staff manner are not up to this level. 4 stars at most. Dining choices and quality are not 5 stars too. In brief, not the Sofitel standard as expected. However, the room is spacious and very close to West Lake. Traffic around the hotel is pretty congested too. Would consider other 5 stars around the Lake in next trip.

No complaint, the hotel is superb and the staff are amazing. I will highly recommend it.

The hotel claims to be 5 stars but the lobby, facilities and staff manner are not up to this level. 4 stars at most. Dining choices and quality are not 5 stars too. In brief, not the Sofitel standard as expected. However, the room is spacious and very close to West Lake. Traffic around the hotel is pretty congested too. Would consider other 5 stars around the Lake in next trip.

Great service, beautiful garden, nice food!

First time with Expedia, first time with Hyatt, first time in Ningbo, everything was perfect, well worth the money. They have a great Chinese restaurant, with really nice seafood and a very large selection. The waiters and waitresses were extremely helpful and recommended great dishes. We did not try the western restaurant. Everything about the hotel was perfect for us.