Jungmun Tourism Complex Ski Holidays

Nice and relatively clean hotel close to Jeju airport I moved here because of an early flight and I'm glad I did I only stayed 1 night so didn't make use of the facilities however the room is spacious with all amenities provided as expected, the lobby area is nice and they provide luggage storage

I did stay or 2 days and had a great time. The pool was heated for sure, but I didn't get a chance to use it, however we did use the indoor Jacuzzi and was happy. They have a great tour right from the hotel which circles near the ocean and was very pretty. Breakfast was decent, would have preferred tags for food to clearly define it's contents, else I had to ask which one was vegan and non-vegan. The staff was helpful though in every which way. The front desk including Sally and the two other gentleman were always with a smile trying to give you feedback on how to plan your stay. Overall fantastic stay and close enough for most of tourist sports too

The perfect place to stay on Jeju. Feels secluded, but is close to many restaurants, cafes and other amenities. The waveless bakery cafe attached to the hotel makes top level pastries and coffee. Too many good things to list, I liked this hotel far more than 5 star hotels I stayed in on Jeju.

Ocean view is excellent

Overall a good stay. Pool is only opened july and august which was sad.

Great spacious family room clean. Excellent hotel.

The Shilla Jeju is a truly excellent hotel, but what impressed me most wasn’t the design or the facilities it was the staff. Every single team member was outstanding. Polite, attentive, and genuinely warm in a way that went well beyond what I’d expect. I travel often to Europe and the US and have stayed at many hotels along the way, but honestly the service here was better than anything I’ve experienced at hotels in either region. The management really should look after these people they absolutely deserve a raise. Hotels like this are only as good as the team running them, and Shilla Jeju has clearly got something special. Would happily return.

Great stay overall, but Veronica at the front desk truly made the experience exceptional. She gave me a very warm and pleasant welcome, helped upgrade my room, and provided high-quality customer service throughout my stay. Professional, kind, and very helpful. Thank you, Veronica!

Nice and relatively clean hotel close to Jeju airport I moved here because of an early flight and I'm glad I did I only stayed 1 night so didn't make use of the facilities however the room is spacious with all amenities provided as expected, the lobby area is nice and they provide luggage storage

The perfect place to stay on Jeju. Feels secluded, but is close to many restaurants, cafes and other amenities. The waveless bakery cafe attached to the hotel makes top level pastries and coffee. Too many good things to list, I liked this hotel far more than 5 star hotels I stayed in on Jeju.

Overall a good stay. Pool is only opened july and august which was sad.

Location is dirty not convenient. Not many varieties restaurants.

We had been travelling in Japan and Seoul and stayed at many hotels before getting to JEJU. Space wise, it was one of the better hotel rooms that we have had during our trip. There were drawers for clothes, counter space for toiletries and space for our suitcases, with enough space in the room to walk around comfortably. The breakfast was very good with well balanced offerings of traditional and western style foods. The staff were efficient and helpful.

Great hotel location..good walking distance to the market streets and nearby restaurants. Was offered a free room upgrade as my initial room was not ready. Staff was very friendly ans courteous and provided all the information that I needed to enjoy my stay in Jeju