Quan Lan Island Ski Holidays

Amazing staff Very nice hotel Excellent location

Great location, value, rooms, and excellent & helpful staff.

This place advertised as a 5 start but can’t be more than a 3 start hotel.

We only stayed the night but generally ok. Staff quite pushy at breakfast for feedback and to fill out reviews other than that ok.

The Acoustic Hotel & Spa was amazing. We stayed here for part of our honeymoon and the staff was wonderful. They greeted us at the front door and helped with our luggage. When we checked in they brought us drinks and fresh fruit in the lobby. We had a couples spa package that was so relaxing! The front desk staff greeted us and wished us well every time we left and returned to the property. The rooms were spacious and house keeping kept everything nicely maintained and provided complementary waters, wine, and fruit. Absolutely recommend for anyone visiting Hanoi.

Amazing staff Very nice hotel Excellent location

This place advertised as a 5 start but can’t be more than a 3 start hotel.

Very nice hotel..excellent service that makes it very special…best location..

The way the staff greets guests every time they enter and exit the hotel makes me feel very respected. Extremely comfortable.

Very nice hotel..excellent service that makes it very special…best location..

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

Amazing staff Very nice hotel Excellent location

Great location, value, rooms, and excellent & helpful staff.

This place advertised as a 5 start but can’t be more than a 3 start hotel.