「They claimed to be an air-conditioned hotel but our AC did not work and several other guests that I spoke to also had non-functioning air conditioning. We stayed for three nights because the conference was nearby and there was no effort to repair any of the guests' units. It felt like this is their scheme. Charge for AC rooms but only apologize when they don't work. When we requested a partial refund for the lack of AC, they ignored the request.」
「The room is well equipped & comfortable. Have free drinking water. Friendly staff offer us use of umbrella. Location close to train station & city centre.」
「Convenient location next to tram station. The air conditioning and the free coffee were very much appreciated. The staff were helpful and friendly. Small room, but it was clean and quiet.」
「Nice location,takes tram no.2 to messeplaza.hotel is about 3 mins walk.
The room is a little bit small for three,but it is a good hotel.
Most important of all,the staff are friendly and glad to help.」