Baneberry 3 Stars Hotels

"Upon arrival, we noticed there was no water. I called the front desk to notify and I was told they knew there was no hot water but that we should have cold water. I was later informed that technician installed the pump backwards and that water should be restored soon. Water returned later that night, but not hot water for the entire weekend. I had to make arrangements to shower at a gas station during my stay. Restroom was also poorly cleaned. I found hairs in the tub and feces under the toilet seat. "

"Stayed 5 days. Check in was fast and efficient. All staff were kind and helpful throughout our stay. Property was very clean and further upgrades are being completed which is nice to see."

"The place was very clean and the perfect location to downtown Gatlinburg and Pigeon Forge. The views were spectacular and we even had a bear sighting!"