多納安娜 3 星級酒店 | 酒店優惠低至 HK$488

「Power went out as soon as I checked in. Was not able to get into the room until later. Missed using the pool or using the restaurant. Our room got hotter as the evening progressed. Started at 72 and by morning it was almost 80. Shower was good, but the toilet barely flushed.」

「The staff were incredibly friendly and welcoming, and both check-in and check-out were very efficient. Although the hotel facilities are starting to show their age and feel a bit dated, everything is well-maintained, bright, and very clean. They offer a convenient complimentary breakfast; however, the seating area in the breakfast room felt a little cramped, so you might have to squeeze in or wait for a table during peak hours.」

「Room smelt like smoke and mildew with dirty/damp carpet. No soap or shampoo in the bathroom and only one towel. Exterior door to the building did not lock or have key access- so anyone could walk in. Staff informed me that they typically rent these rooms as weekly rentals to the unhoused community, which is a great service but hard when you’re a travelling family looking for a quiet, clean place to sleep for the night. Pool was also closed.」

「The Kick Back hospitality was great!」

「The waiter works hard, has a good attitude, is very careful, very clean, the facilities are perfect. 」

「Everything was really nice and going well till we didn't get help with cleaning the room. We had to discover the room didn't get cleaned after being out all day. Staff didn't bother to say anything till approached for toilet paper and towels. Other family stayed and got service, don't understand what happened for us.」