福田 3 星级酒店, HK$313 起

“住宿令我十分滿意,我每年都四次，每次都令我滿意,也不想轉換酒店。”

“All facilities was good, but the staff was not helpful at all. We have another booking with birthday celebration. But we were assign to different floor, after on next day, they assign us to a extra broken table place for birthday breakfast. The fruit plate need to peeling on our own.... there are no fork, spoon or knife for help. We think this hotel seems not welcoming family travel. They seems prearrange those foreigner with better sit arrangement.”

“房間整潔，整體入住感覺良好👍”

“整體表現良好，價格合理。 員工服務友善親切。”

“早到了酒店，到前台想問問可不可以早點辦理入住。前台有三位職員，中間這位職員沒有客人，旁邊兩位正在忙，我就問了這位沒有在處理客人的職員。職員看都不看我，完全不理你。然後我再問，這位職員用很不耐煩的語氣：沒房了，我們辦理入住時間是兩點。然後轉身就走了。剛才旁邊還在忙的職位有空，他聽見了我們對話，趕緊對我說：不好意思，我幫你看看有沒有房。我問他：剛才哪位叫什麼名字，想投訴他。他說他是經理，不方便說。不是吧，一位經理竟然是這樣的態度對客人，反而是普通職員態度親切，幫助客人。找這樣的經理代表酒店，也不能再差了。以後也不會再入住。”