「The check-in experience was a bit troublesome. I arrived late at night, the front desk assigned me the wrong room, which required me to go back and forth to update my key card. After I was unable to open the door again, a staff member accompanied me upstairs and opened the room and then we found this one was already occupied. I hope this didn’t alarm the guest inside. The room I was finally assigned had stained sheet.
Other than these issues, everything else was fine. I hope the hotel can...
「Hi, your rooms really need reading lights that you can switch off from bed. The only thing between the 2 queen beds was a "master switch" that didn't do anything. It was pitch black trying to go to the bathroom in the middle of the night. Also, the person who checked me in late Saturday night didn't mention the times for breakfast. I called in a panic at 8:54am on Sunday, and the woman at front desk answered "9am, wait it's Sunday, I think it's 10". I had to say, "can you find out for sure?" And...