Horokanai 3 Stars Hotels

"SNOOTY staff involving procedures and attitude - did not seem helpful and weren't cheerful, especially on the female side. The guys were courteous and friendly. "

"Breakfast is super nice!!!"

"The convenience store in the lobby is …convenient!"

"Room was clean, breakfast choices were very good. The staff were helpful and the hotel is positioned in the centre of town convenient to transport, shops and cafes."

"Good location, friendly service, reasonably priced, typical no-frills business hotel, however the bathroom had way too many black spots on the wall. "

"Rude and dismissive staff. We booked three rooms for three nights but when we arrived we found it unsatisfactory. Among other things, our non-smoking rooms had cigarette smells, probably due to poor ventilation in the building. We asked the hotel if we could just stay one night and get a refund for the other two nights and the counter staff just said no. Just one word, no. The manager came out and said we could leave tomorrow if we wanted but we can't get our money back. There was zero attempt at service recovery. None of them bothered to ask what we found lacking and if there was anything they could do to make it better. I have stayed in multiple other Japanese business hotels but none with staff as rude as Court Hotel. Bad service, tired rooms, poor ventilation, and weak aircon – do yourself a favour and just stay somewhere else. "