Irving 3 Stars Hotels

"The checkin went smoothly and the staff was polite at the front desk. This would be the only time I saw those two individuals specifically the entire week. The room was warm and humid the entire time, I had to put the temperature at 62 to just so I wouldn't wake up drenched in sweat every night as I believe the AC/Heater in room 342 was damaged. I stopped ordering food to the hotel due to the fact that no one at the front desk would notify you when your food arrived. Mine arrived 15 minutes early and the delivery who had already left contacted me. When I attempted to talk to the young man at the front desk, he barely looked away from his phone. My order was approximately 30 or so feet away out of his line of sight, which means if the food was delivered early and someone decided to claim it, it's gone. Over the course of the week, I continuously woke up with bug bites which I'm familiar with in total, I had approximately 20 "chigger" / berry mite bites down my waist, on my legs, and ankles. I've stayed in my fair share of bad hotels but never one where I was being eaten by bugs while I slept. I did not bother to call the staff as I doubt they would even bother. I would not stay here again."

"Overall the experience was good. Nice breakfast options."

"The water was cold in room 120. It made for a terrible shower. We were moved to another room 112. We encountered the same issue. It was so frustrating and will not stay here again."

"This hotel would not give me a refund for a room I did not stay in because there was a water leak coming from the roof. The staff initially told me I would be receiving a refund but when I called to follow up they accused me of lying and not even showing up to the hotel. It’s best to just avoid this hotel because the staff is not trustworthy. "

"It was perfect since we got in late after a disastrous day of traveling and missing our last connection. All we did was fall into bed and jump up to leave so it was easy in and out. It’s a basic place, not meant to be luxurious but decor was fun and hip. Staff could not have been more helpful. "