Jungle Region 3 Stars Hotels

"Bad experience at check in but hotel is beautiful. Room views and service is top notch! Only bad experience was at check in. When booked with expedia 2 adults and 2 childs, site said we could have a roll out bed free of charge. At check in the lady said that it is not free, and it is not offered free by any of their partners like expedia. I did not want to argue with the girl because, I was tired after a long day at the amazon, so I paid the additional $. Next morning I checked expedia again and found the same room with the extra bed free of charge. I went back to the front desk (different lady) who told me that she would check with the manager, and showed them the expedia note (FOC), and they refund me. I hated the check in because of the lady comments, she could have said that she would check with her manager, but not liying that any of their partners offered it for free. All the other employees were amazing, very kind and professional, they were so nice that we decided to eat all our meals at the hotel. Food was great! Thanks to all the employees, we will be back!"

"Our tour guy, Yuri was amazing. The whole service and the staff were amazing. The reason for giving 4 stars but not 5 stars is that I went ahead with all inclusive package. However, when I arrived at the lodge, the drinks were not included. Not even one bottle of watter per meal. Drink prices afe somewhat high. Watter vottle 12 Soles, coke 30 Soles. It was quite a surprise. I also like to mention, if the pool was cleaner, I would sweep. Even the pump was off the whole time. "

"The guides for the tours were very knowledgeable. The food was great and plentiful. The people were kind and hospitable. "