“Upon entering our room, we immediately noticed a strong moldy smell. The TV remote was also not working, and despite multiple calls to the front desk throughout the day, no one answered the phone.
My husband went to the front desk for assistance. The employee working there (a pregnant woman with red hair) told him he needed to bring the remote down to the desk. He explained that he shouldn’t have to make another trip and asked if housekeeping could bring a replacement. At that point, she……
“Upon entering our room, we immediately noticed a strong moldy smell. The TV remote was also not working, and despite multiple calls to the front desk throughout the day, no one answered the phone.
My husband went to the front desk for assistance. The employee working there (a pregnant woman with red hair) told him he needed to bring the remote down to the desk. He explained that he shouldn’t have to make another trip and asked if housekeeping could bring a replacement. At that point, she……
Jessica