“There were no staff on site. I thought there was supposed to be someone present up till 7pm. Since SMS did not work on our phone (we don't know why), the staff member had to give us the room code over the phone. I would not book here again; too risky with no one on site. Maybe you should let us check in, in person, at the other hotel as a backup.”
“There were no staff on site. I thought there was supposed to be someone present up till 7pm. Since SMS did not work on our phone (we don't know why), the staff member had to give us the room code over the phone. I would not book here again; too risky with no one on site. Maybe you should let us check in, in person, at the other hotel as a backup.”
Michael