伊利诺西部 3 星级酒店, HK$498 起

“Clean room that was very large. Smooth and quick check in. Would stay here again!”

“river view”

“Room was clean, but the rest of the property and amenities were not taken care of well.”

“The breakfast amenities were very good, the hotel staff was very friendly. The lighting on the bathroom vanity mirror needs to be brighter in order to highlight any facial details. I had to request a room cleaning twice because it was never completed after the first request. Overall, the experience was above average.”

“Very disappointing experience at Embassy Suites East Peoria Riverfront Hotel. I chose this hotel because of the high ratings, but the room cleanliness was unacceptable. Before I could even put my belongings away, I noticed thick dust all over the outside and inside of the closet door, the bathroom counter, and even the tissue box. I attached photos and videos because the dust buildup was very obvious. I am sensitive to dust and spent the night sneezing and feeling uncomfortable instead of……

“Rm 328 was lovely. However, there was no ac that worked. In addition, there was a dorm fridge just put on the floor that had a pubic hair in it. The ice machine across the hall didn’t work either. Otherwise, it was lovely.”

“Staff super helpful”

“I specifically booked a hotel with pool and hot tub as I need this amenity as I continue recovering from knee injury. I arrived to find the pool drained and facilities closed. The front desk basically shrugged. They did let me switch to a room across the hall when the first was in a dark corner. They also didn’t discuss parking fee and charged me for 3 days when I was only there for two. I’m not usually one to complain but this was disappointing experience.”