“The staff at the grand hotel were very helpful. They accommodated all of our wishes and helped us throughout. The pool bar staff are lovely and work really hard. Only criticism was our last lunch around the pool bar/restaurant was not good every other time it had been good. Perhaps an off day. The staff seemed very busy and run off their feet so the reflection is on the kitchen. In hindsight we should have refused to pay for the food and sent it back, Again the hotel is amazing and staff……
“The staff at the grand hotel were very helpful. They accommodated all of our wishes and helped us throughout. The pool bar staff are lovely and work really hard. Only criticism was our last lunch around the pool bar/restaurant was not good every other time it had been good. Perhaps an off day. The staff seemed very busy and run off their feet so the reflection is on the kitchen. In hindsight we should have refused to pay for the food and sent it back, Again the hotel is amazing and staff……
Karen Teresa