“The shampoo and conditioner in the bathroom were empty. They are the large pump bottles and attached in the shower. I contacted the front desk and was told that it would be taken care of. It was not. I am handicapped and was told that I would have to park in the garage. Most hotels advise the guest at check in that a hold will be placed for incidentals. This hotel placed the hold but I was never verbally told that a hold was being placed nor the amount. I have stayed at this property……
“The shampoo and conditioner in the bathroom were empty. They are the large pump bottles and attached in the shower. I contacted the front desk and was told that it would be taken care of. It was not. I am handicapped and was told that I would have to park in the garage. Most hotels advise the guest at check in that a hold will be placed for incidentals. This hotel placed the hold but I was never verbally told that a hold was being placed nor the amount. I have stayed at this property……
Wendell