In Ballinger, a hotel is required to offer a certain level of upscale features to earn 5 stars. These may include on-site gyms, saunas and spas, gourmet restaurants, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their exceptional service. You can look forward to things like in-room massages, nightly turn-down services and concierge services. Some may even offer additional touches such as welcome gifts.