金兰 5 星级酒店, HK$207 起

“I am pretty satisfied of this stay in Intercontinental Nha Trang. However, as a five starred group hotel, there are some improvements need to be noted. Overall, very good for sure.”

“Outstanding.”

“Too crowded for breakfast!”

“For this hotel you have to choose the executive building (new building) instead of the deluxe, which is very small and old. I had to just pay and upgraded my family to a one bedroom suite at the new wing, not going to stay in a 80’s looking congested room. As with everything else, service and VN standard and access into the island is very well arranged. The stars are for the deluxe room (old wing); the one bedroom grand suite which we paid for later on was perfect ”

“我訂的房型是open toilet 一開始給我的房間是轉角位並不是如網上的圖片一樣 後來我跟酒店職員要求轉房 換過另一間比較好的房間 我很開心 酒店環境好舒服”

“I recently stayed at Hyatt Regency Nha Trang and, unfortunately, my experience did not meet the standards I expect from a five-star Hyatt property. Overall, the service was inconsistent and the customer service was only average. The most disappointing experience occurred during breakfast. My family and I were waiting in line and had arrived before two other groups. However, the staff seated both of those groups ahead of us without any explanation or acknowledgment. This made us feel overlooked……

“整體的住宿體驗是好的，休閒設施很多，環境讓人放鬆，但是有幾個問題： 1.枕頭太軟，第二天已經更換 2.廁所的吊衣架不知是油漆未乾還是什麼其他原因，把泳衣吊在上面等待乾燥，竟然有污漬留在泳衣上，無法洗掉 3.退房時耗費太多時間，3間房竟需費時25分鐘”

“很舒服的渡假村，游泳池很棒，海景也很美 夜晚的池畔還有放音樂與電影。家人們都很喜歡這個地方。”

“My stay was perfect! Everyone from the reception was extremely helpful and special thanks to Nam from the concierge for his hospitality! High recommend this hotel to you!”