In Farnam, a hotel needs to offer a certain level of upscale amenities to be designated 5 stars. These may include saunas and spas, on-site gyms, gourmet restaurants, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their superior service. You can expect things like concierge services, in-room massages and nightly turn-down services. Some may even offer additional touches such as a welcome gift.