In Groote Eylandt, a hotel is required to offer a certain level of upscale features to earn 5 stars. These can include saunas and spas, on-site gyms, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their guest-focused service. You can expect things like concierge services, in-room massages and nightly turn-down services. Some may also offer thoughtful touches like a welcome gift.