Flawless guest service is the foundation of every 5-star hotel in Monshizu. From the instant you arrive, staff cater to your every whim, whether answering room service calls 24/7 or providing in-room massage treatments. Plus, hotels must offer upscale conveniences to be eligible for a 5-star rating. These can include luxury bath products, spa facilities, swimming pools, fine dining kitchens and knowledgeable concierge.