惠特曼 5 星级酒店, HK$1,918 起

“房間乾淨、服務佳”

“辦理check in 的時候櫃台人員很細心講解飯店有的設施 以一個人住宿來說房間大小剛好, 但確實廁所稍微小了一點；比較可惜的是電梯需要加強維護與清潔。地理位置佳，步行約7分鐘左右可到地鐵站以及周邊波士頓景點”

“So far so good ”

“I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and……

“Our valeted car was scratched when it was returned, but the valet manager didn’t want to admit it, and the hotel manager never showed up and never responded the email. No one cares in the hotel unless charging USD55 valet fee.”

“the best luxury hotel in Boston,with big room space and luxury amendity.”

“Good”

“It’s just that there’s no one at the front desk. It’s very inconvenient when we need some help and there’s no employee at the front desk to help. The room was okay but windows couldn’t open and it’s poor ventilation. But very quiet and safe. Coffee machine very not clean and bathroom are very small.”