We’ve stayed at the Best Jacaranda Hotel twice before and had a good experience, but unfortunately, this visit wasn’t quite up to the same standard.
Rooms:
The rooms are spacious, the beds are comfortable, and housekeeping does a good job of cleaning daily. However, the rooms are looking rather dated. The biggest issue for us was the bathroom drainage smell. Whenever rooms nearby flushed their toilets, a horrible smell seemed to come through into our room, which was really unpleasant. The Wi-Fi was also terrible and definitely needs improving.
Pool Area:
There are plenty of pools on the bottom floor and floor 5, and there are lots of sunbeds, so there is no need to get up early to reserve one!
Food:
This was probably the biggest disappointment compared with our previous visits. The food used to be perfectly fine, but the choice and overall quality seemed to have dropped this time. Breakfast was great. Lunch at the snack bar had the same options every day - pizzas, chips, burger, hot dogs and ice cream. The food was nice, but after 10 days we were getting rather tired of the same choices.
The main buffet restaurant had themed nights, which didn’t always live up to expectations. Italian, Oriental and Tex-Mex was great, but Etnica was the biggest disappointment. We also were served raw chicken skewers one night, which was a major concern!! As part of All Inclusive package we were able to eat in the Brasserie twice during our stay. You have to book in advance.
