私人廚房

Stay APT Suites Alexandria-Fort Belvoir的評價

2.5 out of 5
Stay APT Suites Alexandria-Fort Belvoir
8849 Richmond Highway, Alexandria, VA

評價

9.2

卓越

10 分評分,優異;341 則評價中有 242 則" "
8 分評分,不錯;341 則評價中有 65 則" "
6 分評分,一般;341 則評價中有 19 則" "
4 分評分,欠佳;341 則評價中有 8 則" "
2 分評分,很差;341 則評價中有 7 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

KASEY (Hayes)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy location amd friendly staff
於 2024 年 5 月住了 2 晚

10/10 優異

Donna

讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was professional. Enjoyed my stay.
於 2024 年 5 月住了 2 晚

8/10 不錯

Johanne

家人同遊
No hand soap No water pressure in sink Booked king size bed, got two queen size
於 2024 年 5 月住了 2 晚

10/10 優異

Thomas

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
JW 於 2024年5月23日的回應
Thank you Thomas for your feedback. We hope to see you next time you're in the area,

10/10 優異

Abigail

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our room was clean and the bed was so cozy! It’s in a great area and we felt very safe and comfortable the whole time! The desk staff was very friendly and helpful. The only thing was our bedroom tv was broken but that’s not a huge deal, because there’s 2 tv’s. I would definitely stay here again!
於 2024 年 5 月住了 3 晚

10/10 優異

Moochie

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a great stay
於 2024 年 5 月住了 1 晚
JW 於 2024年5月23日的回應
Thank you Moochie for your feedback. We hope to see you next time you're in the area,

10/10 優異

Silverna

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great inner court. Very comfortable rooms.
於 2024 年 4 月住了 1 晚
JW 於 2024年5月13日的回應
Thank you Silverna for your feedback. We look forward to welcoming you back on your next visit.

8/10 不錯

LaShawn

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Would Stay Again
於 2024 年 4 月住了 4 晚
JW 於 2024年5月7日的回應
Thank you LaShawn for your feedback. We hope to see you again soon.

10/10 優異

Natasha

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Great apartment, big space, great bedroom and living room. The bathtub was not the best and needed some updating but at least the bathroom was modern enough. Would recommend.
於 2024 年 3 月住了 3 晚
JW 於 2024年4月30日的回應
Thank you Natasha for choosing to stay with us during visit to the Alexandria area. We appreciate your feedback and hope to see you next tome you're in the area.

10/10 優異

Abby

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Comfortable and quiet with the convenience of a kitchen so you dont have to eat out every meal.
於 2024 年 4 月住了 2 晚
JW 於 2024年4月30日的回應
Thank you Abby for taking the time to provide us with your feedback. We are pleased to know you enjoyed your stay and can't wait to see you next time you visit the Fort Belvoir-Alexandria area.

4/10 欠佳

Karen

伴侶同遊, 寵物同遊
不滿:整潔度和住宿狀況
We would not recommend this place -The couch was warn, stained, uncomfortable and looked dirty, we were happy we had a sheet to cover it with - the bedside light didn’t work, the bed was uncomfortable - in the ‘kitchen’: there were no pans, (we were able to get a pan and fry pan asking at the front desk) also no sponge at the sink, and the microwave only turned on when you used the popcorn setting, -the ice maker was turned off and took overnight to make ice, (we asked at the desk there was no other ice available) - the kitchen faucet was unattached at the base and swiveled around - the bathroom sink had only a trickle of warmish water after running for awhile - the toilet also seemed to be unattached at the base On the plus side- the shower worked and the location was convenient for visiting Mount Vernon.
於 2024 年 4 月住了 2 晚
JW 於 2024年5月6日的回應
Thank you Karen for taking the time to share your feedback with us. We are truly sorry to hear about the issues you experienced during your stay. Your comments are valuable to us, and we will address each of the concerns you raised to ensure a better experience for our future guests. We apologize for the condition furniture and will work on improving these aspects immediately. Additionally, we will address the lack of amenities to prevent similar occurrences in the future. We are glad to hear that you found the location convenient for visiting Mount Vernon. We hope to have the opportunity to welcome you back for a much-improved stay. Thank you for your review.

10/10 優異

Jesse

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very Clean!!! Front desk property manager was very friendly. Great experience!
於 2024 年 4 月住了 2 晚
JW 於 2024年5月7日的回應
Thank you Jesse for your review and for choosing to stay with us. We're delighted to hear that you had an overall great experience. We look forward to welcoming you back the next time you're in the area.

10/10 優異

Brett

讚好:整潔度、職員與服務、設施服務和住宿狀況
We like staying here when we visit with our son/grandchildren. Clean. Friendly staff and professional. Area is nice. Parking is easy
於 2024 年 3 月住了 7 晚
JW 於 2024年4月30日的回應
It's always a pleasure having you and your family stay with us. We appreciate your feedback and hope to see you all soon!

10/10 優異

Tereza

家人同遊
讚好:設施服務
Excelent choise. StayApt is my first option if they have accomodation in area where I’m travelling.
於 2024 年 3 月住了 9 晚
JW 於 2024年4月21日的回應
Thank you Tereza for providing us with feedback from your recent stay with us. We are pleased to know you enjoyed your stay and excited to welcome you back whenever your travels bring you to the Alexandria- Ft. Belvoir area.

10/10 優異

Christopher

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Huge rooms in great condition
於 2024 年 3 月住了 1 晚
Dir of Ops 於 2024年3月10日的回應
So pleased you loved our property! Hope to see you again soon!

8/10 不錯

Shaitan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was clean but neighbor upstairs was so noisy and some residents had kids that were loud and screaming. Also property changed my double bed reservation for a single and I had my male cousin with me so he had to sleep on pull out couch I thought maybe I would have gotten a discount. It was my third stay I would definitely go back though.
於 2024 年 2 月住了 3 晚
JW 於 2024年2月18日的回應
Please accept our most sincere apologies for any inconvenience during your stay. We appreciate your feedback and look forward to your next visit with us.

10/10 優異

Mary Edna

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable room
The room was very spacious and comfortable.
於 2024 年 1 月住了 3 晚
JW 於 2024年2月8日的回應
Thankyou Mary for taking the time to provide us with feedback . We are pleased you enjoyed your stay and hope to see you next time you're in the Alexandria-Fort Belvoir area.

10/10 優異

Jason (Alexandria)

家人同遊, 寵物同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
JW 於 2024年2月8日的回應
Thank you for your feedback.

10/10 優異

james

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice roomy place. Great value
於 2023 年 12 月住了 2 晚
J.W. 於 2024年1月7日的回應
Thank you for providing us with your positive feedback.

2/10 很差

Marvin

伴侶同遊
不滿:整潔度、職員與服務和設施服務
No daily housekeeping, no soaps, rooms smells really bad,issue with the light window, no refresh towels ,honestly i will never recommend this place,so far the worse hotel ever
於 2023 年 11 月住了 7 晚
Director of Operations 於 2023年12月8日的回應
Hi Marvin, thank you for taking the time to write your review. We appreciate the time you have taken to provide us with this valuable feedback. Our mission is to provide excellent guest experiences, so we are sorry to have let you down. After you declined the room relocation, we thought you were satisfied with the actions made by our team to eliminate the odor in your room and to minimize any light shining through the bedroom window. As previously explained through email and in person, housekeeping services are provided every seven days, fresh linen and towels are available to our guests upon request. Per your request, services were provided twice during your short stay with us, including fresh towels. We apologies for any misunderstanding and thank you for choosing our property during your stay in the Alexandria-Fort Belvoir.

8/10 不錯

Harry

商務旅客
讚好:整潔度和職員與服務
於 2023 年 11 月住了 2 晚
JW 於 2023年12月4日的回應
Thank you for your feedback Harry. We hope to see you next time you visit the Alexandria-Fort Belvoir area.

10/10 優異

Emil

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location to the nations capital and mount Vernon.
於 2023 年 11 月住了 1 晚
JW 於 2023年11月30日的回應
Thank you Emil for your feedback. We hope to see you next time you're in the Alexandria-Fort Belvoir area.

10/10 優異

Liz

寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very quiet, yet close to major roads. Great staff. Pristine facilities.
於 2023 年 11 月住了 7 晚
JW 於 2023年11月30日的回應
Thank you Liz for your feedback. We hope to see you next time you're in the Alexandria-Fort Belvoir area.

6/10 一般

Amber

親子同遊
It was ok but the suite was not well stocked with kitchen supplies. It was noisy at night because of the proximity to a major intersection. The thermostat didn't work.
於 2023 年 11 月住了 3 晚
J.W. 於 2023年11月24日的回應
Dear Amber,We appreciate you taking the time to provide us with feedback. We apologizes that your stay did not meet your expectations and we will take steps to address this issue. Please note that a member of our team is available around the clock for assistance.

4/10 欠佳

Kamil

於 2023 年 11 月住了 2 晚
JW 於 2023年12月5日的回應
Thank you for taking the time to provide us with feedback from your recent stay.

10/10 優異

Denise

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
JW 於 2023年11月13日的回應
Thank you Denise for the positive review!

8/10 不錯

Lacey

家人同遊
讚好:職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
JW 於 2023年11月13日的回應
Thank you Lacey for the positive review!

8/10 不錯

Candis

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
StayApt are super convenient for an affordable price! The only thing I would change if I could, is that there was no happy medium when it came to the temp inside the place. It was either too hot and needed the air/fan or too cold and needed the heat to knock the chill off, it was never just pleasant. Also the internet could use a bit of a boost, it was difficult to stay connected and we couldn’t use our devices properly. Lastly the phone service we got there sucked badly, so glad we didn’t have an emergency not sure if my phone would’ve had enough service to make the call. Overall though pretty good stay and the staff was friendly!
於 2023 年 10 月住了 28 晚
JW 於 2023年10月31日的回應
Thank you for taking the time to provide feedback from your recent stay. We are pleased to know you enjoyed your stay with us. However, we apologize for the inconvenience you experienced during your stay due to the heating/air and internet service. At StayApt Suites, our suites are designed to make home feel a little less far away. Each suite is equipped with its own HVAC system, giving you full control of its settings. Our team is always in place to assist with any issues you may experience during your stay, as well as around-the-clock assistance available from our technical support team. We appreciate your feedback and look forward to seeing you next time you’re in the Alexandria – Fort Belvoir area.

10/10 優異

Kayla

於 2023 年 10 月住了 3 晚
JW 於 2023年10月31日的回應
Thank you Kayla for the feedback!

10/10 優異

Andrei

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location (close to DC), good value, I would definitely stay here again.
JW 於 2023年11月2日的回應
Dear Andrei, Thank you for your review and for choosing our hotel . We I'm happy that you enjoyed your stay and hope to be you choice of accommodations next time you're in the area.

8/10 不錯

Ivena

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The place was clean, looks new, but as soon as we got in there was a lingering smell of weed. So we called the front office and unfortunately no other room available, she came to spray and clean again, and the smell was gone. All the other 2 rooms my friends booked were fine. We love that there is a living room and kitchen with full size fridge. Check in/out was fast. Some guests had bbq party every night downstairs, but that didnt bother us. Overall it was a great stay.
於 2023 年 10 月住了 2 晚
JW 於 2023年11月2日的回應
Thank you Ivena for taking the time to revie our property. We apologies for the inconvenience caused by the unpleasant odor in your room and appreciate you patience and understanding. We are pleased you enjoyed your stay with us. Hope to see you all next time you're in the area/

10/10 優異

Anchinesh

讚好:整潔度、職員與服務、設施服務和住宿狀況
Home like looking! Vast space!
於 2023 年 10 月住了 1 晚
JW 於 2023年11月2日的回應
Thank you Anchinesh for your review and for choosing our hotel. We're happy you enjoyed you stay and look forward to having you again.

8/10 不錯

Anchinesh

讚好:整潔度、職員與服務、設施服務和住宿狀況
like the vast room, the kitchen cabinet, the stove, everything, It feels like home!
於 2023 年 10 月住了 1 晚
JW 於 2023年11月2日的回應
Thank you Anchinesh for your review and for choosing our hotel. We're happy you enjoyed you stay and look forward to having you again.

10/10 優異

Lisa

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property was very nice I enjoyed stay at this apartment like property. And price was good also
於 2023 年 10 月住了 1 晚
JW 於 2023年11月2日的回應
Thank you Lisa for taking the time to provide us with your feedback. We are pleased to know you enjoyed your stay and hope to see you next time you're in the Alexandria - Fort Belvoir area.

10/10 優異

Adam

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice, clean place for a family to stay. My kids really enjoyed the courtyard.
於 2023 年 10 月住了 7 晚
JW 於 2023年11月2日的回應
Thank you Adam for your feedback. We appreciate you taking the time to provide us with your review and hope to see you next time you all are in the area.

8/10 不錯

Fatima

於 2023 年 9 月住了 3 晚
GM 於 2023年10月4日的回應
Thank you for staying with us! Return soon!

10/10 優異

Melissa

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great room!
Everything was great! Room was fantastic! The only complaint I have is the noice from the room above. I could hear everything 😞
於 2023 年 9 月住了 1 晚
GM 於 2023年10月4日的回應
Thank you for your feedback!

10/10 優異

Kristine C.

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We have and will continue to have the APT Suites be our go to for our bimonthly travel. Excellent customer service fabulous rooms and wonderful hang out area!! Thank you so much for always making our stay so enjoyable !
於 2023 年 9 月住了 2 晚
stayAPT 於 2023年9月21日的回應
We are so pleased you are a regulars! The highest compliment a property can get!

8/10 不錯

Salwa

讚好:整潔度和住宿狀況
於 2023 年 8 月住了 28 晚
Director of Operations 於 2023年9月19日的回應
Thank you for staying with us!

10/10 優異

Susan

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing stay, incredibly clean and spacious room, great amenities in a quiet and safe location
於 2023 年 9 月住了 1 晚
John 於 2023年9月13日的回應
Thank you for the great review Susan! We take great pride in our cleanliness! I will be sue to share with our staff and we hope you can join us again in the near future!

10/10 優異

Kristine C.

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We travel to this area twice a month and love staying at this hotel. We love the area, the cleanliness and the staff is always inviting and kind. We love the size and configuration of the rooms and its convenient location.
於 2023 年 9 月住了 2 晚
Director of Operations 於 2023年9月8日的回應
Thank you for your feedback! I love sharing guest comments as it relates to cleanliness with our staff. We hope you will join us again soon!

10/10 優異

Géraldine

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Appartement très bien équipé et confortable, secteur très calme. A 20mn de Huntington Metro Parking pour rejoindre Washington DC. Nombreux commerces dans les environs
於 2023 年 8 月住了 5 晚
Resident Manager 於 2023年9月2日的回應
Wow thanks so much for not forgetting us! It’s so nice to see our guests reach back out to us and give feedback on their visit! Please come again :-)

6/10 一般

Charles (Alexandria)

讚好:整潔度和住宿狀況
My texts and voicemail went unanswered. It literally takes a few seconds to reply to a text message or voicemail. Also, I could smell smoke in room even though it is a non-smoking facility. While they were responsive in replacing the body wash, they never came to replace the burned out light bulb during my stay.
於 2023 年 8 月住了 2 晚
General Manager 於 2023年9月2日的回應
Good day Charles, We apologize if your voicemail or text went unanswered as this is never the intention to do that. We do not have a voicemail from you, you may have mention the light there as we also could not find record of that request and may have missed that text. I am glad we were able to get that body wash replenished for you. We appreciate you sharing.

10/10 優異

Jason (Alexandria)

家人同遊, 寵物同遊, 商務旅客
讚好:設施服務
Rooms are great and spacious for a longer stay
於 2023 年 7 月住了 14 晚
General Manager 於 2023年8月24日的回應
Thanks so much for not forgetting us! It’s so nice to see our guests reach back out to us and give feedback on their visit! We are so happy we could accommodate in and make such an impression. I will share this feedback with my all-star team here at StayAPT. Please come again :-)

8/10 不錯

tracy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 4 晚
General Manager 於 2023年8月22日的回應
Thank you for taking your time out to send us your feedback. Please cone again!

10/10 優異

Kristine C.

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is our new Go-to for staying when visiting families. We cannot say enough about the young ladies who keep this place running in tip top shape. Great staff and great place. Thank you again for a great stay.
於 2023 年 8 月住了 3 晚
General Manager 於 2023年8月22日的回應
How wonderful to know you have enjoyed your stay with us Kristine. We pride ourselves of creating a cozy and clean environment with strong management which allows our guest to have an enjoyable experience they can rely on. We can't wait to see you again!

8/10 不錯

Mildred

讚好:整潔度、職員與服務和住宿狀況
Very cute and clean.
於 2023 年 8 月住了 6 晚
Resident Manager 於 2023年8月15日的回應
Ho nice! Thank you and please come again :)

2/10 很差

Reggie

讚好:職員與服務
不滿:整潔度和住宿狀況
Sevice is good but bed sheet are smelly, not enough towel to give extra and some hidden charges than i dont know they keep swiping card making it look like the machine not working be aware.
於 2023 年 8 月住了 5 晚
Resident Manager 於 2023年8月15日的回應
Hello and thank you for reaching out to us with your feedback. All fees are listed on you confirmations as well as mentioned on arrival to every guest! We also appreciate you bringing to our attention the blanket smell and we have shared you concern with the team. We would like you to know that the office is here for any concerns while you on property with us so we may be able to look into it accordingly.

10/10 優異

David

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Outstanding!!
1st off the staff. John was quick to respond when I arrived and answered all of my questions. He got us situated with our room fast. Most welcoming after a long drive. The room was incredible. Clean and just like the photos in the advertisement. I will definitely be staying more often.
於 2023 年 8 月住了 1 晚
Resident General Manager 於 2023年8月9日的回應
Wow thanks so much for not forgetting us! It’s so nice to see our guests reach back out to us and give feedback on their visit! We are glad you enjoyed your stay and the service. Please come again :-)

10/10 優異

Elaine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Loved the stay
Very nice set up. Very clean.
於 2023 年 8 月住了 2 晚
Resident General Manager 於 2023年8月9日的回應
Hi there!I'm so happy to see you enjoyed your stay with us! We can’t wait to see you again :-)