Very clean and quiet, spacious. Love the pool and hot tub
Marie
於 2025 年 7 月住了 3 晚
10/10 優異
Kshama
家人同遊, 親子同遊
2025 年 7 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was spacious, with a fridge. They have a common microwave in the lobby for all guests. They also have a guest laundry on the 4th floor which is very helpful if you have kids and are on a long vacation trip.
Kshama
於 2025 年 7 月住了 1 晚
8/10 不錯
Seira
商務旅客
2025 年 7 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was pleasant and clean. I enjoyed my stay.
Seira
於 2025 年 6 月住了 4 晚
8/10 不錯
Robert
伴侶同遊
2025 年 7 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service by Grace at the reception.
Robert
於 2025 年 7 月住了 1 晚
8/10 不錯
Richard (East Longmeadow)
伴侶同遊
2025 年 7 月 16 日
讚好:整潔度、設施服務和住宿狀況
It's a nice hotel with excellent staff and a nice hot tub, and pool.
Richard
於 2025 年 7 月住了 2 晚
8/10 不錯
Veera
家人同遊
2025 年 7 月 12 日
讚好:整潔度和住宿狀況
It was good stay
Veera
於 2025 年 7 月住了 3 晚
6/10 一般
Jin
家人同遊
2025 年 7 月 10 日
讚好:整潔度、設施服務和住宿狀況
Only one room service during 4 nights stay. Requested couple times. None showed up.
Jin
於 2025 年 7 月住了 5 晚
10/10 優異
William
多人同遊
2025 年 7 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay
William
於 2025 年 6 月住了 1 晚
10/10 優異
Timothy
2025 年 7 月 9 日
讚好:整潔度、職員與服務和住宿狀況
clean and quiet
Timothy
於 2025 年 7 月住了 1 晚
4/10 欠佳
Paromita
家人同遊
2025 年 7 月 5 日
Perhaps our worst stay in Alaska and for the price what a disappointment- very unsatisfactory. Breakfast is sub standard
Paromita
於 2025 年 6 月住了 2 晚
2/10 很差
Shannon
親子同遊
2025 年 7 月 5 日
不滿:整潔度、設施服務和住宿狀況
Room was very dirty. Someone else’s hair was in the bathtub. Both rooms didn’t have air conditioner that worked. Breakfast area was very dirty. Terrible experience.
Shannon
於 2025 年 6 月住了 1 晚
2/10 很差
Adrianne
家人同遊
2025 年 7 月 3 日
不滿:職員與服務、設施服務和住宿狀況
The mattress of the pull out bed is the worst quality I have seen. It was extremely thin with no support. There was no blanket or pillows in the room for the pull out bed - I had to request these. My first night there on 27 July when I asked for these articles, I was initially told you were out of extra pillows, but eventually two pillows were brought to the room with a blanket. Then the second night I stayed on 30 June it was the same situation. I was told there were no extra pillows, but they would look. I asked three separate times between 7pm and 11pm and received the same line - that they were looking for pillows. But they never came back to me letting me know the situation. I did not receive any pillows for the pull out bed that night. The breakfast that came with the room was horrid. After looking at it we decided to go elsewhere for breakfast. The air conditioning in each room I stayed in was fixed so that it could not be adjusted to go lower than 69 degrees. Both nights were very uncomfortable due to the quality of the pull out bed, lack of pillows, and the rooms were too warm.
Adrianne
於 2025 年 6 月住了 1 晚
8/10 不錯
Kim
家人同遊
2025 年 7 月 3 日
讚好:整潔度、設施服務和住宿狀況
Liked experience for me and my two teens.
Kim
於 2025 年 6 月住了 2 晚
10/10 優異
Dmitry (Holland)
家人同遊
2025 年 6 月 29 日
讚好:設施服務
Very clean, good breakfast. Pool was a plus. Friendly staff
Dmitry
於 2025 年 6 月住了 2 晚
10/10 優異
Irene
2025 年 6 月 29 日
讚好:整潔度、職員與服務和住宿狀況
Friendly staff and easy parking
Irene
於 2025 年 6 月住了 2 晚
6/10 一般
Leana Elizalde
家人同遊
2025 年 6 月 26 日
讚好:設施服務和住宿狀況
Good airport access nice size rooms free breakfast and indoor pool fast check in on a very late arrival. Decent place to stay if you can tolerate that housekeeping will not clean your room daily despite daily requests at front desk we had about a 60% response and dismissive response when we followed up with staff stating the room list did not have us listed for cleaning despite our multiple prompts and one night they said they would send the staff in later but 9-10pm came and we finally just set our trash outside in the hallway. Also be wary of the drug deals and random vans loitering in the rear parking lot against the Office Depot side lot we reported people exchanging vials and bags of drugs to staff and there is a non emergent local line 311 to report suspicious activity. Otherwise if you can tolerate intermittent housekeeping and drug deals in the parking lot the hotel itself is nice enough inside and staff seem to enjoy working there.
Leana Elizalde
於 2025 年 6 月住了 6 晚
10/10 優異
William
2025 年 6 月 25 日
William
於 2025 年 6 月住了 1 晚
10/10 優異
Shawn
2025 年 6 月 24 日
讚好:整潔度和住宿狀況
Comfortable clean rooms, friendly staff, and nice complimentary breakfast each morning.
Shawn
於 2025 年 6 月住了 3 晚
2/10 很差
Regie
家人同遊
2025 年 6 月 18 日
讚好:整潔度和住宿狀況
不滿:設施服務
Staff in this hotel were not trained with good guest service. The worst staff is FD staff CHRIS, he is very rude, lazy and dnt have any respect to guests in the hotel. I will not be returning to this property because of this man.
Regie
於 2025 年 6 月住了 4 晚
10/10 優異
Tommy David
家人同遊
2025 年 6 月 16 日
讚好:整潔度、職員與服務和住宿狀況
Biggest complaint would be the lack of 24 hour coffee and hot water station. IF the bar was open, you would have to wait for the bartender and if the bar was closed you have to interrupt the desk clerk to get you hot water or coffee.
Tommy David
於 2025 年 6 月住了 6 晚
10/10 優異
Yongfeng
2025 年 6 月 15 日
讚好:整潔度、設施服務和住宿狀況
Yongfeng
於 2025 年 6 月住了 2 晚
4/10 欠佳
anna
家人同遊
2025 年 6 月 15 日
不滿:設施服務
The only thing this property has in common with any other Hyatt is the name and the price.
There was also an issue with the airport shuttle - it took over 45 minutes to arrive instead of the promised 15.