凤凰城亚利桑那空中跳跃中心附近酒店

“Poor room cleanliness upon arrival. Booked Mountain View room but looked at parking lot. There 3 day and received NO services, No clean towels, finally after multiple asks, had to go to reception 2 times to get towels. Room never cleaned/touched up despite 3 night stay. Just very poor customer service overall. Breakfast buffet was a joke. No cups in room for coffee maker. Bad experience. ”

“Just average in terms of quality. We had issues with the shower working properly. It would seem poor maintenance standards. The shower head was extremely low pressure and to regulate water temperature took an engineering degree. ”

“Someone stole my husband's sweatshirt from his room, which was left behind in the closet and has not yet been recovered or turned in to lost and found. I know that no one stayed in the room the night after he left because I spoke with the front desk. Terrible customer service at this hotel. I was told I would be called back and have yet to receive a call-back from anyone there. I was put on hold for a long time this am when I called for a second time. Sad, as the hotel was extremely expensive……

“This property is in the midst of condominiums, strip malls, and 3 - 4 lane streets with heavy traffic. If you’re looking for a picturesque setting , with a traditional southwest feel, this place is very far from it. On the other hand, this serves as a comfortable mini-pad with generous amenities for a business trip or family stay.”

“The front desk staff is nice.”

“Clean, great staff, good breakfast. The price I felt was high for the type of hotel it is.”

“go o d”

“El inmueble en general no está en condiciones agradables, tiene muebles viejos y descuidados y el refrigerador estaba sucio cuando llegue (restos de comida y un cabello).”

“We got there & were told they had overbooked the hotel so they didn’t have a room for us. They had taken the liberty to book us into the Hampton Inn down the street. It was an embarrassing situation for us as she loudly announced in front of other people the situation. We had driven 8+ hours that day & we’re not happy to be greeted by that news. The desk clerk at the Hampton Inn indicated that this was far from the first time this has happened with them. I will not book a Hyatt Hotel again……

“Always friendly staff and very clean. ”

“The pull-out bed was in very poor condition—sunken in the middle and lacking proper support—making it unsuitable for sleeping. Additionally, the staff at the Hacienda restaurant were unhelpful and came across as rude. I also had to contact the Privado front desk three separate times to obtain basic information about the gym schedule, which was frustrating. Given the price of the stay, the overall experience did not meet expectations. It may be worth noting that staying during a holiday week or……

“Very clean and updated. Food and pool were great ”

“Pool and whirlpool are the best. Rooms are getting a bit tired. Also, residents are now expected to help with housekeeping. Not a good idea for the price you pay. ”

“Exceeded my expectations! Our suite was large and clean, with two bathrooms, two bedrooms, and a spacious kitchen with a dishwasher, full sized fridge, stocked cabinets, a coffeemaker, and your standard pots/pans/utensils for cooking. Pools were clean and comfortable, and the kids had fun on the water slides. Staff was responsive via text. Really the perfect place to stay with two young kids.”