Charlotte Arts on Main Hotels

"Clean room"

"Staff was very friendly and professional. Mattress was not the most comfortable but the room was very spacious and clean. "

"Overall nice hotel and very helpful and friendly staff but there are areas in the room you can tell need to be cleaned or just touched up and replaced. "

"The room was very nice and clean. Very comfy bed. The only complaint I have was the "buffet breakfast " it lacked at to be desired. Not much of a buffet!"

"The space was clean, comfortable and close to the airport for my early morning flight. "

"They could up their game in terms of infrastructure "

"The stay was great and the front desk was wonderful "

"The young woman who checked us in on the evening of March 19 was terrific. You could not ask for a better representative both professionally and personally speaking. She should be very proud of how she conducts herself and guests like myself greatly appreciate it. One thing I will add is we did have trouble accessing the internet. We tried many different ways and I thought I followed the front desks instructions but whether signing into Bonvoy or just clicking to access for free, nothing was working so we couldn’t use our IPads that require WiFi. That’s the only constructive thing to mention. "

"The carpet is nasty dirty in the room. I was afraid to walk on it without shoes. There was an upolstered chair in the room that was black with stains. Also the curtains were covered in a thick, filthy dust; they look as they were not cleaned for decades. A very disappointing Hilton property."