Skip to main content

Neos Hotel

3.0 star property
Travelers start their day with a hearty breakfast at this Almaty District hotel, then grab coffee from the lobby or café before heading out to explore.

Choose dates to view prices

Neos Hotel combines modern comfort with genuine hospitality in Almaty District. Guests enjoy a full breakfast each morning, convenient coffee options, and free WiFi throughout their stay. The helpful staff makes a noticeable difference in the experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is HK$908
HK$1,053 total
includes taxes & fees
25 May - 26 May
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Lobby sitting area
Elite Apart-Hotel
Almaty District
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
9.2 out of 10, Wonderful, 209 reviews
The price is HK$404
HK$468 total
includes taxes & fees
21 Jun - 22 Jun
Elite Apart-Hotel
Compare similar properties

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 AM

Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

We should mention

This property does not have any lifts
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Neos Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Neos Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Neos Hotel on 25 May 2026 start from HK$908, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Neos Hotel?

Self-parking is free at this property.

What time is check-in at Neos Hotel?

Check-in start time: 2:00 PM; check-in end time: 12:30 AM. After-hours check-in is not available.

What time is check-out at Neos Hotel?

Checkout is at 12:30 PM.

Does Neos Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of USD 30 per vehicle applies.

Where is Neos Hotel located?

Located in Yesil District, this hotel is within a 15-minute walk of Saryarka Velodrome, Alau Ice Palace and Astana Arena. KazMunayGaz and Islamic Centre are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

7.2

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 6 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a gem. Friendly, helpful staff, a great gym, good breakfast, and nice rooms. I will visit them again when I'm next in Astana.
Stayed 5 nights in May 2025
Verified

6/10 Okay

Cillian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very comfortable bed, nice shower. Only issues were the breakfast not being good, and the curtains in the room weren’t big enough to cover the windows.
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Aliya

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Good breakfast. Clean and tidy rooms.
Stayed 2 nights in May 2024
Verified

8/10 Good

Randa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient distance from the conference center
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

RUMMEL SAMUEL

Disliked: Amenities
They don’t provide you wish wash cloths. Also the air conditioner don’t work.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel. Very quiet. Good breakfast. Easy transportation with taxis to conference center, restaurants, and tourist sites. Would definitely stay again if I get back to Astana
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general it is a good new hotel, however I think it’s overpriced. There was a strong smell of sewerage in the shower and ventilation didn’t work. Another strange thing that guests should pay attention to when booking on Expedia is that the actual hotel address doesn’t match it’s location on the website map. I didn’t notice that when I was looking for the hotel near the place I planned to visit and I had to go by taxi back and forward another 6 km (half an hour drive) every day instead walking there as initially planned. Also they don’t have alcohol there not in rooms nor in their restaurant.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Bauyrzhan

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

alberto filippo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025