Upon arriving, the system was down and we were unable to check-in. The lobby, hallways and elevators were stiflingly hot. I was there for a wedding and was in and out of many of the rooms. Not a single room had any hand soap, which just begins to touch upon the lack of cleanliness. There was only two sheets and a blanket for the pullout couch bed. One of the sheets had what looked like a semen stain connecting two points of the sheet. There were no pillows and when we called down, we were informed that there were none. We called various times for an extra sheet and blanket and were provided with nothing. There were bugs in most of the room. The bridal suite, 401 had numerous roaches, beetles and spiders as we got ready. On Saturday afternoon, the elevator broke. I have an ankle injury and nearly fell down the stairs trying to get down the four flights. Hours later when they were fixed, the elevator would drop when it stopped and often went to the wrong floors. The staff was of no help at any point in time. No one had any information on the shuttle, guest bags, or even basic hotel information. We had planned to swim but upon seeing the cloudy green water, decided against it. The hotel was grossly understaffed. One person in our party called for a concern and was met with a flustered woman who, instead of helping her, complained about the fact that she was alone. It was a horrible experience.