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Check in was easy, room was ready when I arrived. Staff was very helpfull. I had a very enjoyable stay. Perfect for a bussiness trip.
James
Stayed 5 nights in Jul 2023
Response from 東横INN本厚木駅南口 くちこみ担当 on 1 Aug 2023
Thank you very much for having us stay at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.all the staff
I reserved a 2 twin beds to my family (4 people), however they offered 2 single beds.
It was late night and my 2 daughters were sleepy, and the hotel mentioned that Expedia was not describing the details but for that hotel twin bed means single bed…
I have never seen a twin bed becoming a single bed.
A terrible experience.
Ingrid Louise
Stayed 1 night in Aug 2022
Response from 東横イン本厚木駅南口 on 7 Sept 2022
We apologize for this inconvenience.Website description was poor.Normally, if you book a twin room, you will get two beds.We look forward to seeing you again.