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辛堤拉蘭皇冠酒店的評價

4 out of 5
辛堤拉蘭皇冠酒店
3 Whitaker Place, Grafton, Auckland

評價

7.6

不錯

10 分評分，優異；670 則評價中有 156 則" "
8 分評分，不錯；670 則評價中有 276 則" "
6 分評分，一般；670 則評價中有 150 則" "
4 分評分，欠佳；670 則評價中有 61 則" "
2 分評分，很差；670 則評價中有 27 則" "

7.6/10 

整潔度

7.8/10 

職員與服務

8.0/10 

設施服務

6.8/10 

住宿狀況

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 5 晚
Crown on Cintra Lane management 於 2019年11月12日的回應
Dear valued guest, Thank you for a perfect review score and we are delighted to have you. We hope to welcome you again in the future. All the very best. Kind Regards, Crown on Cintra Lane management

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
飯店不明顯不是很好找，飯店前只有幾個車位，住宿卻還要收停車費讓人不滿意！但房間舒適
於 2018 年 9 月住了 1 晚
Crown on Cintra Lane management 於 2018年12月4日的回應
感谢您和我们在一起，我们希望将来再次欢迎您。

10/10 優異

yujui

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great
Great
於 2018 年 6 月住了 1 晚
Crown on Cintra Lane Management 於 2018年7月3日的回應
Hi Yujui, Thank you for staying with us and sharing your wonderful feedback. 1 word sums it all :-) Great! We hope to welcome you back again. Kind Regards, Crown on Cintra Lane management

10/10 優異

Evonne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 10 月住了 1 晚

10/10 優異

Weiling

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything was great, also there had washing machine and dryer in your room.only parking free was quite expensive.
於 2017 年 7 月住了 2 晚

6/10 一般

真實旅客

讚好：職員與服務
酒店交通方便，服务周到
酒店服务人员很热情，帮我解决了很多问题。酒店帮约去机场的出租车很便宜。

10/10 優異

Qianping (China)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
希望找个安静点的地方，所以有点远离中心，就在奥克兰大学这里，出行还算方便，附近有skybus到机场；小厨房洗衣机都有，有露台。唯一不好就是我们入住的时候对面楼外墙装修，很早就开工，嘈醒了。

2/10 很差

Tania

家人同遊
不滿：整潔度、設施服務和住宿狀況
Unwelcoming other guests on the property being issued milk and other food by security guards. On checkin we were given the key to our room. However the room had not been cleaned, unmade bed, used towels all over room, toilet not flushed, alcohol cans in kitchen, not a good welcoming for me & my 13 year old son. We took a refund & left
於 2022 年 9 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度和客房舒適度
Great service, had everything we needed, was close to hospital, would stay again
於 2021 年 7 月住了 4 晚
Crown on Cintra Lane management 於 2021年7月23日的回應
Thank you for choosing to stay with us and we hope to welcome you again in the future.

6/10 一般

Sundar

家人同遊
不滿：整潔度和客房舒適度
於 2021 年 2 月住了 2 晚
Crown on Cintra Lane management 於 2021年3月1日的回應
Hi , Thanks for staying us . Kind Regards

10/10 優異

真實旅客

讚好：整潔度和住宿狀況
於 2021 年 2 月住了 2 晚
Crown on Cintra Lane apartments 於 2021年3月3日的回應
Thank you for staying with us and we appreciate your feedback. We hope to welcome you again in the future.

6/10 一般

真實旅客

商務旅客
Property is good, standard condition. However everything is just a basic condition, so things like the TV had no service and the radio had no ariel, third world problems really, but things you'd expect when staying away.
於 2021 年 2 月住了 1 晚
Kevin 於 2021年3月1日的回應
Hi , Thanks for the feedback and staying with us . Will look forward to welcome you again. Kind Regards Crown on Cintra

8/10 不錯

Sharl

讚好：整潔度和客房舒適度
My last minute booking was well accomodated by reception staff. Thank you
於 2021 年 1 月住了 1 晚
Kind Regards, Crown on Cintra lane Management 於 2021年1月30日的回應
Dear valued guest, Thank you for staying at Crown on Cintra Lane apartments and we really appreciated your wonderful review. We wish you all the best and hope to welcome you again in the future.

10/10 優異

Hassan

於 2020 年 11 月住了 1 晚
Crown on Cintra Lane management 於 2020年12月8日的回應
Thank you for staying with us. We really appreciate your review and we hope to welcome you back in the near future.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度和設施服務
不滿：住宿狀況
Good location and very spacious unit. However overdue for upgrade. Chipped mug, peeling toilet seat, hole in the wall and scratched worn couch. It was fine for a family get together.
於 2020 年 10 月住了 3 晚
Kind Regards, Crown on Cintra Lane management 於 2020年10月17日的回應
Dear guest, Thank you for staying at Crown on Cintra Lane. We value your business and constructive feedback. We strive to improve both service and product for better guest experience. We have rectified the issue you mentioned immediately and I would love to take this opportunity to share with you the good news that many of our apartments are undergoing renovation so very soon we will be able to offer you something very exciting. We hope to have another chance to welcome you back and once again please accept our sincerely apologize.

10/10 優異

David (Christchurch )

親子同遊
讚好：整潔度和設施服務
We couldnt tracel due to Covid But Cintra have given us 2 free nights when we are able to travel again. Fantastic!!!
於 2020 年 8 月住了 2 晚
Crown on Cintra Lane management 於 2020年8月19日的回應
Dear Mr David, Thank you for giving us a great review. We are sorry to hear that you there was a unexpected change of plan but glad that we could assist and help with a solution. Please get in touch with us directly in the future to use your free stay. Stay safe and we look forward to welcoming you in the future.

10/10 優異

真實旅客

讚好：整潔度和客房舒適度
Great value
Our room wasn't ready on arrival but we were heading out so it worked out fine. The reception guy was very apologetic and gave us a room upgrade to one bedroom. Location very handy to hospital and Queen st. It was excellent value for central Auckland.
於 2020 年 8 月住了 3 晚
Crown on Cintra Lane management 於 2020年8月13日的回應
Dear valued guest, Thank you so much for staying with us and we are delighted to know you enjoyed your time here. We wish you all the very best with your journey and hope to welcome you again in the future. Take care and best of luck. Kind Regards, Crown on Cintra Lane management

8/10 不錯

Benjamin

讚好：整潔度和客房舒適度
於 2020 年 7 月住了 4 晚
Crown on Cintra Lane management 於 2020年7月15日的回應
Thank you for staying with us and we hope to welcome you again in the future.

8/10 不錯

Meme (Nz)

親子同遊, 多人同遊
讚好：整潔度和設施服務
Was a good stay price was very nice and the room was very nice
於 2020 年 7 月住了 1 晚
Crown on Cintra Lane management 於 2020年7月14日的回應
Dear Meme, Thank you for staying at Crown on Cintra Lane. We are glad that you liked your stay and left us a great review. We hope to welcome you back on your next visit to Auckland. Take care and a big thank you from everyone at Crown on Cintra Lane.

10/10 優異

Daniel (Hamilton, NZ)

商務旅客
讚好：整潔度和設施服務
Better value than the high-price hotels in the CBD and better quality than some of the other serviced apartments in the area. Parking's limited in the area so paying extra for a spot in the secure underground carpark is recommended. Reception staff very friendly and helpful. The rooms I've stayed in on multiple occasions have been very clean and well-maintained.
於 2020 年 7 月住了 6 晚
Crown on Cintra Lane management 於 2020年7月14日的回應
Dear Daniel, Thank you for choosing to stay at Crown on Cintra Apartments. We are delighted to know you enjoyed your time with us here. We tried our very best to offer guest our best product and service and nothing beats knowing our guest left with a smile. We wish you all the very best and appreciate your continued business. The team look forward to welcoming you again in the future. Kind Regards, Crown on Cintra Lane management

8/10 不錯

真實旅客

家人同遊
讚好：整潔度和客房舒適度
Happy staying. Andy H.
於 2020 年 5 月住了 1 晚
Crown on Cintra Lane management 於 2020年6月18日的回應
Thank you for staying with us and we are delighted to hear you enjoyed your time. We hope to welcome you back in the future.

10/10 優異

Terry

讚好：整潔度、住宿狀況和客房舒適度
於 2020 年 3 月住了 2 晚
Crown on Cintra Lane management 於 2020年3月9日的回應
Dear Terry, Thank you for a wonderful review score. We really appreciate it. We trust that you enjoyed your stay and we really hope to welcome you again in the future. Kind Regards, Crown on Cintra Lane management

8/10 不錯

Claudia

於 2020 年 2 月住了 1 晚

6/10 一般

真實旅客

於 2020 年 2 月住了 1 晚
Crown on Cintra Lane 於 2020年3月4日的回應
Thank you for staying with us and we hope to welcome you again in the future. Kind Regards, Crown on Cintra Lane

8/10 不錯

真實旅客

讚好：整潔度和設施服務
不滿：住宿狀況
於 2020 年 2 月住了 1 晚
Crown on Cintra Lane 於 2020年3月4日的回應
Thank you for staying with us and we hope to welcome you again in the future. Kind Regards, Crown on Cintra Lane

8/10 不錯

真實旅客

商務旅客
讚好：住宿狀況
Views of city. Close to parks for walking. Close o cbd
於 2020 年 2 月住了 1 晚
Crown on Cintra Lane management 於 2020年2月27日的回應
Dear valued guest, Thank you for staying with us and we hope you enjoyed your stay. We appreciate your review and look forward to welcoming you again in the future. Kind Regards, Crown on Cintra Lane management

8/10 不錯

真實旅客

於 2020 年 2 月住了 4 晚
Crown on Cintra Lane management 於 2020年2月27日的回應
Dear valued guest, Thank you for staying with us and we hope you enjoyed your stay. We appreciate your review and look forward to welcoming you again in the future. Kind Regards, Crown on Cintra Lane management

6/10 一般

真實旅客

讚好：職員與服務
不滿：住宿狀況
於 2020 年 2 月住了 1 晚
Crown on Cintra Lane management 於 2020年2月26日的回應
Dear valued guest, Thank you for staying with us. We hope you enjoyed your stay and look forward to welcoming you again in the future. Kind Regards, Crown on Cintra Lane management

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務和住宿狀況
The sheets were clean and the beds looked well made but I found food in my bed, The kitchen bench and floor were sticky. The condition of the bathroom was very run down with repair work half done.
於 2020 年 2 月住了 1 晚
Kind Regards, Crown on Cintra Lane management 於 2020年2月17日的回應
Dear valued guest, Thank you for staying with us and giving us your feedback. We take pride in our work and have a high standard in cleaning. We have rectified the issue you mentioned immediately and we would love to take this opportunity to share with you the good news that many of our apartments are undergoing renovation so very soon we will be able to offer you something very exciting.We apologize for the inconvenience caused during your stay and hope to have a second chance to welcome you back.

8/10 不錯

Mike

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
City getaway
Good location with secure parking. Spacious apartment
於 2020 年 2 月住了 1 晚
Kind Regards, Crown on Cintra Management 於 2020年2月9日的回應
Dear valued guest, Thank you for staying at Crown on Cintra Lane apartments and we really appreciated your wonderful review. We wish you all the best and hope to welcome you again in the future.

8/10 不錯

真實旅客

讚好：整潔度和設施服務
於 2020 年 1 月住了 2 晚
Kind Regards, Crown on Cintra Management 於 2020年2月2日的回應
Dear valued guest, Thank you for staying at Crown on Cintra Lane apartments and we really appreciated your wonderful review. We wish you all the best and hope to welcome you again in the future.

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2020 年 1 月住了 1 晚
Kind Regards, Crown on Cintra Management 於 2020年1月30日的回應
Dear valued guest, Thank you for staying at Crown on Cintra Lane apartments and we really appreciated your wonderful review. We wish you all the best and hope to welcome you again in the future

10/10 優異

Youngbok

商務旅客
讚好：整潔度、職員與服務和住宿狀況
꺄끗하고 친절허고 너무 좋았어요~~~
於 2019 年 11 月住了 2 晚
Kind Regards, Crown on Cintra Management 於 2020年1月26日的回應
Dear valued guest, Thank you for staying at Crown on Cintra Lane apartments and we really appreciated your wonderful review. We wish you all the best and hope to welcome you again in the future

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 4 晚
Kind Regards, Crown on Cintra Lane management 於 2020年1月23日的回應
Dear valued guest, Thank you for staying at Crown on Cintra Lane apartments and we really appreciated your wonderful review. We wish you all the best and hope to welcome you again in the future.

8/10 不錯

Matthew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Enjoyable time
Because arrived so early and apartments not maned till 8am I had to carry my bags around for a few hours and then head back to the apartment so that was a little annoying but once headed back could leaving our suitcase there while we waited till checkin at 2pm - because we waited so long from first arrival at 6.30am the girl upgraded us to 2 level room which was really nice and the room was really good and made our nights stay much more enjoyable / she was very friendly as was the next days staff when we checked out and helped store our bags so we could first collect our hire car
於 2020 年 1 月住了 1 晚
Kind Regards, Crown on Cintra Lane management 於 2020年1月20日的回應
Dear valued guest, Thank you for staying at Crown on Cintra Lane apartments and we really appreciated your wonderful review. We wish you all the best and hope to welcome you again in the future.

8/10 不錯

Katarina

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bra prisvärt
Bra läge lungt
於 2020 年 1 月住了 1 晚
Kind Regards, Crown on Cintra Lane management 於 2020年1月20日的回應
Dear valued guest, Thank you for staying at Crown on Cintra Lane apartments and we really appreciated your wonderful review. We wish you all the best and hope to welcome you again in the future.

10/10 優異

David

讚好：整潔度、職員與服務和客房舒適度
Extremely friendly and helpful reception staff!
Very good service from reception staff. Went to extraordinary lengths to find my computer lead which I had left in my room and get it returned to me. Thankyou very much!
於 2020 年 1 月住了 1 晚
Kind Regards, Crown on Cintra Lane management 於 2020年1月20日的回應
Dear valued guest, Thank you for staying at Crown on Cintra Lane apartments and we really appreciated your wonderful review. We wish you all the best and hope to welcome you again in the future.

8/10 不錯

David

讚好：整潔度、職員與服務和客房舒適度
於 2020 年 1 月住了 2 晚
Crown on Cintra Lane management 於 2020年1月16日的回應
Dear Mr David, Thank you for staying with us and we are delighted to know you enjoyed your stay. We wish you all the very best and hope to welcome you again in the future.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Clean n very spacious, excellent customer service!
於 2020 年 1 月住了 2 晚
Crown on Cintra Lane management 於 2020年1月6日的回應
Dear valued guest, Thank you for staying at Crown on Cintra Lane apartments and we really appreciated your wonderful review. We wish you all the best and hope to welcome you again in the future. Kind Regards, Crown on Cintra Lane management

8/10 不錯

真實旅客

家人同遊
讚好：整潔度和設施服務
Apartment was much older than depicted in pictures. But clean and functional. Staff were friendly. Quiet part of town.
於 2019 年 12 月住了 1 晚
Crown on Cintra Lane management 於 2020年1月4日的回應
Dear guest, Thank you for staying with us and we are delighted to hear you have enjoyed your stay. We hope to welcome you again for your next visit to Auckland. Kind Regards, Crown on Cintra Lane management

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
キッチン、洗濯機、乾燥機付きで快適でした。街の中心部にも徒歩圏内で、インナーライン、アウターラインのバス停、空港バスのバス停も近いです。
於 2019 年 12 月住了 2 晚
Kind Regards, Crown on Cintra Management 於 2020年1月23日的回應
Dear valued guest, Thank you for staying at Crown on Cintra Lane apartments and we really appreciated your wonderful review. We wish you all the best and hope to welcome you again in the future.

4/10 欠佳

Sergio

不滿：住宿狀況
Not much better than backpackers accomodation in reality. nothing like the photos. bedroom small nowhere to put suitcases. Staff were pleasant however.
於 2019 年 11 月住了 3 晚
Crown on Cintra Lane management 於 2019年12月24日的回應
Dear Sergio, Thank you for giving us your review. We are sorry that your stay was not up to your expectation. We wish you could have told you specifically what was wrong during your time here so we could had the opportunity to rectify it immediately. Your room was a standard studio which is approximately 27m2. If you think that was too small and you need a bit more space, our staff would have been happy to arrange an upgrade for you depending on availability. Ensuring guest's comfort is always our prioritize. We hope to welcome you again in the future and please do not hesitate to get in touch if we can assist you with anything at all. Kind Regards, Crown on Cintra Lane management

8/10 不錯

真實旅客

商務旅客
讚好：整潔度和職員與服務
Very helpful and friendly staff. Great communication and happy to help where they can
於 2019 年 12 月住了 9 晚
Crown on Cintra Lane management 於 2019年12月19日的回應
Dear valued guest, Thank you for staying with us at Crown on Cintra Lane apartments. We are delighted to know you enjoyed your time here and we really appreciate your wonderful review. All the very best and we hope to welcome you again in the future. Kind Regards, Crown on Cintra Lane management

8/10 不錯

seikan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Crown on Cintra Lane management 於 2019年12月20日的回應
Thank you for staying with us and giving us your review. We hope you enjoyed your stay and look forward to welcoming you again in the future.

6/10 一般

B J

不滿：住宿狀況
於 2019 年 12 月住了 1 晚
Crown on Cintra Lane management 於 2019年12月16日的回應
Dear valued guest, Thank you for staying with us and we are glad that you enjoyed your stay. We hope to welcome you again in the future. Kind Regards

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
長期滞在もできる簡易キッチンつき、洗濯機つきのアパート型ホテル
オークランド大学のすぐ近く、空港からのバス停からも徒歩5分くらい、ブリトマート駅にも歩ける便利で静かなエリアです。部屋は広めでこざっぱりしていて、室内に洗濯機と乾燥機、簡易キッチンがあるので、長期滞在でも便利です。 唯一の難点は、北側にビルがあり眺望は良くありません。ただ、昼間ホテルに滞在しない旅行者にとっては、全く問題無いと思います。 その分リーズナブルでアクティビティに予算を割けました。スタッフの方も親切で、色々サポートしてくれました。
於 2019 年 12 月住了 5 晚
Crown on Cintra Lane management 於 2019年12月16日的回應
Dear valued guest, Thank you for staying with us and we are glad that you enjoyed your stay. We hope to welcome you again in the future. Kind Regards

10/10 優異

真實旅客

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Bien situé près du centre ville. Appartement bien équipé, silencieux et confortable
於 2019 年 11 月住了 2 晚
Crown on Cintra Lane management 於 2019年12月9日的回應
Merci et je vous souhaite tout le meilleur

8/10 不錯

Amanda

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Crown on citera lane
Det var ett lägenhetshus med blandade vanliga boenden och hotell. Ganska svårt att hitta då det va trånga gator och ligger bakom ett annat hus. Lägenheten var i äldre skick men bra sängar. gångavstånd in till centrum va 10 min, men vi går gärna så det gjorde oss ingenting. Billigt men bra boende centralt!
於 2019 年 12 月住了 1 晚
Crown on Cintra Lane management 於 2019年12月11日的回應
Tack så mycket och vi önskar er allt gott

6/10 一般

Daisy (Australia)

伴侶同遊, 商務旅客
讚好：職員與服務
The fellow at reception was caring & helpful however the room & bathroom could use a refurbishment - very dilapidated - lights not working, exhaust fan in bathroom (toilet) not working, cupboards old and chipped, bed not comfy, ducted air was dusty which caused sinus sniffle. I would not recommend to anyone.
於 2019 年 11 月住了 1 晚
Crown on Cintra Lane management 於 2019年12月2日的回應
Dear guest, Thank you for staying at Crown on Cintra Lane. We value your business and constructive feedback. We strive to improve both service and product for better guest experience. We have rectified the issue you mentioned immediately and I would love to take this opportunity to share with you the good news that many of our apartments are undergoing renovation so very soon we will be able to offer you something very exciting. We hope to have another chance to welcome you back and once again please accept our sincerely apologize. Kind Regards, Crown on Cintra Lane management

6/10 一般

真實旅客

多人同遊
讚好：職員與服務和客房舒適度
不滿：整潔度和住宿狀況
Service was great and the receptionist was lovely! The cleanliness of the room however wasn’t great, walls were quite dirty and windows didn’t look like they had been cleaned in a long time. The hot water in the shower wasn’t great and would switch from hot to cold every couple of seconds not really maintaining a temperature.
於 2019 年 11 月住了 4 晚
Crown on Cintra Lane management 於 2019年11月27日的回應
Dear valued guest, Thank you for staying with us and giving us your feedback. We have rectified the issues you mentioned for improvement. We take pride in our work and have a high standard in cleaning. I apologize for the inconvenience caused during your stay and hope to have a second chance to welcome you back. With a warm handshake, Crown on Cintra Lane management