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Mercure Auckland Queen Street
3.5 star property

Comfortable hotel, walk to Queen Street Shopping District

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Mercure Auckland Queen Street

Photo gallery for Mercure Auckland Queen Street

Exterior
Exterior
Exterior
Individually decorated, individually furnished, desk, laptop workspace
Restaurant

Overview of Mercure Auckland Queen Street

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry
The price is HK$775
Price available on 2024/04/27

Explore the area

Map
500 Queen Street, Auckland, Auckland, 1010
  • Popular LocationSky Tower14 min walk
  • Popular LocationSkyCity Casino15 min walk
  • Popular LocationAuckland Ferry Terminal5 min drive
  • AirportAuckland (AKL-Auckland Intl.)25 min drive
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Room options

Standard Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Private bathroom
Hairdryer
  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Balcony (High Floor)

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room, Balcony (High Floor)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Private bathroom
  • 213 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Private bathroom
Hairdryer
  • 213 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Balcony

Individually decorated, individually furnished, desk, laptop workspace

Superior Room, Balcony

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Rainfall showerhead
Private bathroom
  • 213 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Walk to SkyCity Casino

Exterior

Grand Millennium Auckland

Auckland Central Business District
Pool
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (1005)
The price is HK$847
per night
27 Apr - 28 Apr
Grand Millennium Auckland

About the area

Auckland

Mercure Auckland Queen Street is located in Auckland Central Business District, a neighbourhood in Auckland, and is in the entertainment district. Queen Street Shopping District and Princes Wharf are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Auckland Zoo and Rainbow's End. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park.
Visit our Auckland travel guideOpens in a new window

What's nearby

  • Queen Street Shopping District - 1 min walk
  • University of Auckland - 4 min walk
  • Sky Tower - 14 min walk
  • SkyCity Casino - 15 min walk
  • Auckland Ferry Terminal - 5 min drive

Getting around

  • Gaunt Street Tram Stop - 5 min drive
  • Auckland Mt Eden Station - 18 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • St Kevins Cafe - 3 min walk
  • 37 K Road Cafe - 3 min walk
  • The Whitelady K Road - 3 min walk
  • Eight at Cordis, Auckland - 3 min walk
  • Verona Cafe - 3 min walk

About this property

Mercure Auckland Queen Street

Hotel near Sky Tower
Mercure Auckland Queen Street is located close to University of Auckland and SkyCity Casino, and provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site family restaurant, Lone Star, features happy hour. In addition to a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), bike hire and self-parking (surcharge)
  • Multilingual staff, a front desk safe and a lift
  • Smoke-free property, meeting rooms and luggage storage
  • Guest reviews say good things about the helpful staff
Room features
All 96 individually furnished rooms boast thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries and hairdryers
  • 50-inch Smart TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered self parking on site (NZD 35 per day)
  • Limited on-site parking (max. 10 spaces per unit)
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: NZD 23 for adults and NZD 8 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Lone Star

Things to do

  • 24-hour fitness centre
  • Bike rentals

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (323 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately NZD 23 for adults and from NZD 8 for children
  • Covered self-parking fee: NZD 35 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 17 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mercure Auckland Queen Street Hotel
Mercure Auckland Queen Street Auckland
Mercure Auckland Queen Street Hotel Auckland

Frequently asked questions

Is Mercure Auckland Queen Street pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Auckland Queen Street?

As of 26 Apr 2024, prices found for a 1-night stay for 2 adults at Mercure Auckland Queen Street on 27 Apr 2024 start from HK$774.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Auckland Queen Street?

Self-parking is available for NZD 35 per day. Limited spots are available.

What time is check-in at Mercure Auckland Queen Street?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Auckland Queen Street?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Auckland Queen Street located?

Located in Auckland Central Business District, this hotel is within a 5-minute walk of Queen Street Shopping District and University of Auckland. Sky Tower and Auckland City Hospital are also within 15 minutes. Auckland Mt Eden Station is 18 minutes by foot and Auckland Grafton Station is 19 minutes.

Mercure Auckland Queen Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 149 out of 273 reviews" "
Rating 8 - Good. 86 out of 273 reviews" "
Rating 6 - Okay. 23 out of 273 reviews" "
Rating 4 - Poor. 9 out of 273 reviews" "
Rating 2 - Terrible. 6 out of 273 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raghavan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation
Stayed 1 night in Apr 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was seamless. Staff were very friendly and welcoming and checked in on us each time we left the hotel. They had some handy hints and tips about places to visit and were genuinely customer focussed. The room itself was well priced and very well appointed including very clean and comfortable beds and plenty of charging points which made life easy. Will definitely recommend this venue and consider a return!
Stayed 1 night in Apr 2024

10/10 Excellent

Sunil, Apopka

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, and nicely decorated. Enjoyed my stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Warm and friendly reception staff happy to give advice easy check in appreciated Room was clean to a high standard 👌 Would stay again happily Parking is expensive and none was available at hotel we could have parked a blovk from the hotel at their off site parking 😒 but thats city life for you Breakfast was good and they were accommodating and had gluten free items Enjoyed dinjnv at lonestar right next door
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely kind of a rough area, but right next to all the bars and clubs, so it was expected. The place itself was great.
Stayed 1 night in Mar 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service

10/10 Excellent

Kane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, friendly staff. Very clean
Stayed 3 nights in Mar 2024

6/10 Okay

Antonija

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is ok. Nothing special. Rooms are tiny. There is a deck of the room, but it overlooks the concrete garage. AC is working at its own pace. Breakfast was ok (no fresh fruit option).
Stayed 4 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed and pillows.
Stayed 1 night in Mar 2024