Parakai Springs Lodge offers a quiet getaway in Parakai. Guests spend sunny afternoons on the terrace, unwind in the garden, or browse the library for a good read. Convenient laundry facilities and an outdoor pool complete the experience.
Parakai, a neighbourhood in Helensville, is home to Parakai Springs Lodge. Kaipātiki Recreation Reserve and Helensville River Reserve reflect the area's natural beauty and area attractions include Parakai Aquatic Park and Parakai Springs. Visit our Helensville travel guide
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a library, tour/ticket assistance and a garden are on-site. Each apartment boasts a jetted bath and offers free WiFi and a kitchen. Guests can appreciate conveniences, such as a fridge and a microwave, and other amenities include a balcony and a flat-screen TV.
Parakai Springs Lodge offers 10 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with in-room jetted baths, bidets and complimentary toiletries.
This Helensville aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include an outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Smoke-free property
Services and conveniences
Daily housekeeping
Limited-hour front desk
Luggage storage
Tour and ticket assistance
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
10 units
Garden
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 8 PM
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 9 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
This property welcomes adults only
Rollaway/extra beds are available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: NZD 200 per stay
We have included all charges provided to us by the property.
Optional extras
Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Parakai Springs Lodge
Parakai Springs
Parakai Springs Helensville
Parakai Springs Lodge Aparthotel
Parakai Springs Lodge Helensville
Parakai Springs Lodge Aparthotel Helensville
Frequently asked questions
Does Parakai Springs Lodge have a pool?
Yes, this property has an outdoor pool.
Is Parakai Springs Lodge pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Parakai Springs Lodge?
Self-parking is free at this property.
What time is check-in at Parakai Springs Lodge?
Check-in start time: 2 PM; check-in end time: 8 PM.
What time is check-out at Parakai Springs Lodge?
Checkout is at 10 AM.
Does Parakai Springs Lodge provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Parakai Springs Lodge located?
Located in Parakai, this aparthotel is steps away from Kaipātiki Recreation Reserve, Palm Springs Geothermal Pools and Parakai Aquatic Park. Parakai Springs and Helensville River Reserve are also within 1 mile (2 km).
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Reviews
Parakai Springs Lodge Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.2
Location
8.4
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 73 out of 154 reviews
10 - Excellent
73
Rating 8 - Good. 50 out of 154 reviews
8 - Good
50
Rating 6 - Okay. 18 out of 154 reviews
6 - Okay
18
Rating 4 - Poor. 5 out of 154 reviews
4 - Poor
5
Rating 2 - Terrible. 8 out of 154 reviews
2 - Terrible
8
Reviews
10/10 Excellent
Cole
16 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
The pool and hot tub were great
Cole
Stayed 1 night in Nov 2023
10/10 Excellent
William
16 Dec 2023
Liked: Cleanliness, room comfort, communication
Hot Tub Time Machine
Great private hot tub with geothermal spring water. Comfy bed that you will want to take home
William
Stayed 1 night in Dec 2023
8/10 Good
Michele
4 Dec 2023
Liked: Cleanliness, communication
We hadn't been to the area before and had a very enjoyable stay. The room was spacious and clean. The grounds are lovely, and the hot pool was a bonus. The rooms and the room servicing could use some attention to detail but when we asked for supplies, the staff were really helpful and friendly. Would stay there again.
Michele
Stayed 2 nights in Nov 2023
6/10 Okay
Verified traveller
21 Feb 2024
Liked: Cleanliness, communication
Ideal location for thermal pools
The ladies there were super helpful when we only had one glass and the toaster was broken, but the air con didn’t work and the cooker hob was broken so that it would be dangerous to use two of the rings. We couldn’t use the guest laundry so had to use a laundromat nearby and the swimming pool was being treated and out of action during our stay. Good location - walking distance to thermal pools. Would recommend Palm Springs as Parakai Springs needs attention.
Verified traveller
Stayed 2 nights in Feb 2024
10/10 Excellent
Angela
20 Apr 2024
Liked: Cleanliness, amenities, communication
Beautiful established gardens leading in to front main entrance.
Welcoming and friendly reception, thank you Maureen & Bronwyn.
We were in unit 6 was clean and tidy with fresh linen sheets towels.
Couple of things:
When you open the front door straight ahead on wall you see black marks.
Have stayed many times here but there were no outside table & chairs to sit on while enjoying outside view having a spa.
Pool area stunning garden pots with beautiful tropical plants shrubs & flowers. Very inviting and lovely.
There are broken and loose tiles at the top deep end of pool that need immediate repair for the safety of our children and elderly.
While my children were swimming for hours until dark we also noticed for safety of others wouldn’t be bad idea to put more lighting opposite laundry room to the left the step and ramp need to be made visible at night also walking up the ramp and around the whole perimeter of the pool make it brighter and easier to see.
Last but not least the whole outside exterior needs a good clean water blasted from top to bottom the entire property fences decks annual spring clean thanks.
We thoroughly enjoyed our stay at Parakai Lodge hope you don’t mind our feedback look forward to our next visit thank you.
Angela
Stayed 1 night in Apr 2024
8/10 Good
John
3 Sept 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was we expected it clean the bed was comfortable and the Lady at the front desk was very pleasant.
Was very quiet, i enjoyed that most. Very clean, .. only thing our room was missing was a tea towel
Amanda
Stayed 1 night in May 2023
10/10 Excellent
Nicolette
6 Aug 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
I love the private pools outside room
Nicolette
Stayed 1 night in Aug 2022
2/10 Terrible
Myung Kyu
19 Apr 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Dirty, you'll get skin infections from even touching the furniture.
Myung Kyu
Stayed 1 night in Apr 2025
2/10 Terrible
Don
12 Mar 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Run down dirty lack of maintenance and over priced
Don
Stayed 1 night in Mar 2025
8/10 Good
ANN
29 Sept 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was have nice just need to be aired out a bit
ANN
Stayed 1 night in Sep 2022
6/10 Okay
Domenico
1 Apr 2024
Liked: Cleanliness, room comfort, communication
Hotel was listed as adults only with a restaurant. There was no restaurant and there were children running around the place! We didn’t particularly care if it was adults only or not but when something is advertised as that then you expect it!
Domenico
Stayed 2 nights in Mar 2024
8/10 Good
John
2 Sept 2022
Liked: Cleanliness, property conditions & facilities, communication
The spa was an absolute winner.
Kithchen and equipment... stove, fridge and cutlery.... dismal.
Would go again for the sia... I'd take my own utensils.
This property needs work it’s a bit tired. The I internet is not good.
Karen
Stayed 3 nights in Jul 2022
2/10 Terrible
Verified traveller
9 Apr 2024
Disliked: Cleanliness, room comfort
Not worth the price
Studio was not clean at all. The bedsheats were full of stains and the cutlery looked unwashed. Furthermore it smelled like old smoke in the hole room. Wouldn‘t stay there again.
Verified traveller
Stayed 1 night in Apr 2024
10/10 Excellent
Tim
12 Jul 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room, the natural private pool
The noise from the room above was a downer.
Finding it in the falling light not clearly marked not so easy.
Tim
Stayed 1 night in Jul 2022
4/10 Poor
Wayne
16 Feb 2025
Disliked: Room comfort, communication
The room service never took place during our stay. The air con remote was not in the room and unit was running full, asked the owner for a remote an was told it would be out in room when it’s being serviced.
7.30pm upon arriving back at room, service had not been undertaken
Wayne
Stayed 2 nights in Feb 2025
2/10 Terrible
Paige
21 Nov 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
One of the worst places i’ve ever stayed. The room had holes in the walls, bugs everywhere and was very dirty. The ‘premium hot tub’ was empty and dirty. We requested late check in and were told the wrong room number, having to chase staff down at 9:30pm because the man who answered the reception phone had not communicated to the staff on site. Additionally no one was at reception for check out. We requested a seperate bed and when we got there it was just one bed. Every single part of this stay was disappointing and I would not recommend any one stay here unless you want unacceptable service, a dirty room and no communication. Unbelievable.
Paige
Stayed 1 night in Nov 2023
2/10 Terrible
scott
6 May 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
I arrived at parakai springs the lady at counter had taken the full 280.00 dollers out of my accountas i was only supposed to be charge177.00 from you guys ,when questioned about it she said we had to sort it with exspedia and would not give her bosses number or would not make contact with exspedia,she then payed the 280.00 back in cash, we did not stay we were very angry as it was my partners 50th birthday,she had taken money 280.00 dollers out of my account with out my approval. As i said she then gave it back in cash i not happy
scott
Stayed 1 night in May 2023
2/10 Terrible
Richard
12 May 2022
Disliked: Communication
This property looks great, unfortunately when we arrived there was no one in the office, no one available on phone. Hung around for a bit trying to sort it out. Finally got a call later but it was getting late so we had to find somewhere else. They agreed to refund booking. Still no refund. Wotif impossible to get a hold of on chat or phone. Heard nothing. A total lack of care on both parts.
Richard
Stayed 1 night in May 2022
8/10 Good
Josephine
9 Feb 2022
Liked: Cleanliness, communication
Parakai retreat
Room clean, selection of good bath towels.
AMAZING private spa bath - very relaxing.
Fairly quiet considering property was full for a long weekend.
Bed just a bit too soft for me.
Property hard to find - the signage is flush against the building and blocked from view by large Palm Fronds. Recommend change the sign so that it can be easily read by someone in a car driving to the property.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Handy place to stay while working out that way. Super comfortable bed. Needed a warmer duvet though as it got fairly cold. A tad expensive for what it was but it was a nice quiet stay. Thank you
Verified traveller
Stayed 4 nights in Jul 2021
8/10 Good
Verified traveller
10 Jun 2021
Liked: Cleanliness, amenities, communication
I love everything about it.nothing bad to say about the place except my partner and I had to share a knife as there was only one.cutlery and crookery need to be updated
Verified traveller
Stayed 1 night in Jun 2021
4/10 Poor
Verified traveller
25 Jan 2021
Disliked: Cleanliness, room comfort, communication
Wont try again. Thanks
Room was not ready, waited for 15 mins.
No extra towels.
Smell of cleaning cloth odor in the room.
Spa water not hot neither it was clean.
At the time of checkout waited for reception from 8 am to 8:20am but no one assisted.
Does not worth what they charged seemed too high for what they offered.