搜索艾尔斯伯里的公寓

“The check in process was remote on Monday evening at 20:00. Had been call the hotel all Monday afternoon to ask some question as sixth sense kicked in that check in might be an issue. Read on the website that phones are not staffed Monday and Tuesday!! Place is very tired, marked walls everywhere, a bit of cleaning and elbow greese would go a long way. Floors unswept for days. Breakfast cereal all over the dining area for days, very crunchy! Staff attire was sloppy and shoes dirty, kinda……

“Lovely quaint property with nice furnishings in a lovely village.”

“The staff were so very helpful when we stayed here on a charity run in May 2026. They couldn't have done more to ensure that we were catered for and had all we needed.”

“Staff:polite and helpful, breakfast:good, ”

“I would advise other travellers to be cautious, especially if arriving late or making a last-minute booking. I should also mention that I was told I would not be offered breakfast because I had booked last minute or arrived late. My experience with the reception staff made me feel very unwelcome and uncomfortable. Regardless of the price paid for a room, every guest should be treated with basic courtesy and respect. Unfortunately, based on my experience, I would not stay here again.”

“Really convenient for what I needed courtyard style room straight onto the car park. Dog friendly with some great walks around the area. Super easy check-in key was in the door. Appreciated the fruit teas and coffees in the morning. We’ll stay again if I need to be in that area.”