Friendly staff, helpful and courteous. Clean room, with everything we needed. Lovely little town
Tracey
於 2025 年 7 月住了 2 晚
6/10 一般
Jill
2025 年 7 月 19 日
讚好:整潔度和住宿狀況
Stayed 2 nights….noisy both nights…doors banging, noise in corridors. Also noise from outside….3 floors up above outside smoking area and window would not close properly so had to endure both noise and smoke smells.
Jill
於 2025 年 7 月住了 2 晚
6/10 一般
Rudolf
伴侶同遊
2025 年 7 月 10 日
讚好:整潔度
The hotel has seen better times and the seagulls on the roof in front of our rooms window made it hard to sleep.
But staff was friendly and breakfast was really okay.
Rudolf
於 2025 年 6 月住了 2 晚
4/10 欠佳
Mark
多人同遊
2025 年 7 月 7 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Was not told of any payment for parking. Put our cases in a locker in a room . Locker wouldn’t shut and bags just fell on floor . Blonde girl said the doors don’t shut properly but main door will be locked . Was very strange . Attitude of blonde girl on desk was shocking. Very abrupt. And spoiled our stay straight away . I nearly walked straight out . But my friend calmed me down. Very poor people skills and aggressive. Worst I’ve ever came across.
Mark
於 2025 年 7 月住了 1 晚
10/10 優異
Hyun Jun
2025 年 7 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good experience
Hyun Jun
於 2025 年 7 月住了 1 晚
8/10 不錯
Dale
2025 年 7 月 5 日
讚好:整潔度、職員與服務和住宿狀況
Great location
Dale
於 2025 年 7 月住了 1 晚
8/10 不錯
lee
2025 年 7 月 1 日
讚好:整潔度和職員與服務
Front of desk staff very helpful
lee
於 2025 年 6 月住了 2 晚
10/10 優異
wayne
伴侶同遊
2025 年 6 月 30 日
讚好:整潔度、設施服務和住宿狀況
Very central to the town centre, near to pubs and restaurants. Very easy to walk to places
wayne
於 2025 年 6 月住了 2 晚
8/10 不錯
stuart
2025 年 6 月 26 日
讚好:整潔度、設施服務和住宿狀況
Great Rooms, great location. Much nicer looking inside than out! Nice clean open bar and lobby area. Helpful staff. The only criticism was how mean the breakfast service was. They seemed to be on a mission to hand out the smallest amount of food possible. 40 people trying to eat, eggs coming out 12 at a time, bacon coming out 12 slices at a time. No beans, no bread, no pastries.........
stuart
於 2025 年 6 月住了 1 晚
10/10 優異
Rosaria
伴侶同遊
2025 年 6 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff friendly
Rosaria
於 2025 年 6 月住了 7 晚
10/10 優異
Trent
2025 年 6 月 15 日
讚好:整潔度、設施服務和住宿狀況
The staff were very helpful and nothing seemed a problem for them
Trent
於 2025 年 6 月住了 6 晚
2/10 很差
Ann
2025 年 6 月 15 日
不滿:設施服務和住宿狀況
It’s unlike any accord hotel I have stated in Europe - tired run down
Ann
於 2025 年 4 月住了 1 晚
10/10 優異
Jennifer
2025 年 6 月 2 日
Jennifer
於 2025 年 5 月住了 1 晚
10/10 優異
Ian
伴侶同遊
2025 年 6 月 2 日
讚好:整潔度、設施服務和住宿狀況
Hotel well located, good people looking after guests. Good sized bar area. No negatives for me
Ian
於 2025 年 5 月住了 1 晚
8/10 不錯
Carol
伴侶同遊
2025 年 5 月 19 日
讚好:設施服務
Food not great breakfast poor. Great view of the sea. Would stay again but eat out.
Carol
於 2025 年 5 月住了 1 晚
6/10 一般
Rechelle
2025 年 5 月 15 日
讚好:整潔度和職員與服務
Rechelle
於 2025 年 5 月住了 1 晚
6/10 一般
Paul
2025 年 5 月 13 日
Paul
於 2025 年 4 月住了 1 晚
4/10 欠佳
Eric
2025 年 5 月 12 日
讚好:整潔度
不滿:職員與服務和住宿狀況
Staff less than helpful, queried us regarding bill , charges for parking were not highlighted prior to arrival. Establishment in need of upgrading. Food at breakfast had obviously been there a long time.
Eric
於 2025 年 3 月住了 5 晚
10/10 優異
Sharon
伴侶同遊
2025 年 5 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect place for what we needed, staff lovely and room comfortable and spotless x
Sharon
於 2025 年 5 月住了 1 晚
10/10 優異
Ryan
商務旅客
2025 年 4 月 25 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ryan
於 2025 年 4 月住了 2 晚
4/10 欠佳
Ann
2025 年 4 月 24 日
不滿:整潔度、設施服務和住宿狀況
Internet not working even after complained, they tried to blame the weather. Not clean, furniture needs repairing. If my visit was not to bury my Mother I would have not stayed
Ann
於 2025 年 4 月住了 2 晚
8/10 不錯
William
家人同遊
2025 年 4 月 22 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
William
於 2025 年 4 月住了 1 晚
6/10 一般
Stephanie
2025 年 4 月 21 日
不滿:住宿狀況
This hotel needs work
The pleasant lady who checked me in gave me an upgrade to my room and that was most appreciated, especially the wonderful view. The hotel is very tired looking and my room wasn’t cleaned to a high standard. One of the tooth mug glasses in the bathroom had somebody else’s toothpaste marks in it and the tv table needed wiping as well as the remote control. Everything could have done with a deep clean. My room carpet had a black thread on it (not mine) and what looked like burn marks on the carpet. Hotel doors were well worn and needed painting and the iPad I touched to confirm my parking arrangements was gritty to the touch. I wanted to wash my hands because of this. The downstairs cloakrooms were chipped and tarnished and the whole place needs a lot more care. The flooring I saw beyond reception looked absolutely filthy so expecting staff to work in that condition is a pretty poor. I choose the Mercure as it’s a known brand in a good location but it gives an air of neglect and I would be reluctant to visit that brand again.
Stephanie
於 2025 年 4 月住了 1 晚
4/10 欠佳
Paul
伴侶同遊
2025 年 4 月 16 日
Hotel needs refurbished out of date. The room was very dated. Furniture was terrible the windows were blown and need replacing. The views from the window are spectacular but were spoiled by the windows. Shame could be much more. Went for breakfast on the first morning the food was excellent. Also the staff were very helpful. Second day was terrible £14 each for the food. Nothing was ready had to wait for every single item. The receptionist had to help out. The breakfast staff not interested in any customer totally ignored everyone very poor. Never went back on the third day. Would not stay there anytime after that.
Could be a lot lot better.
Paul
於 2025 年 4 月住了 1 晚
4/10 欠佳
Paul
2025 年 4 月 15 日
不滿:設施服務和住宿狀況
The hotel is dated in need of serious updating, ripped furniture in the waiting area the room itself had windows blown the cupboards and drawers does not look good. The staff were fine some were polite others just answered you. Breakfast first morning was great but the second day was very poor.
Don’t think I would stay there again.