Ballater Spa Hotel

"The cooked breakfast was really good and dining room layout was easy to negotiate. Hotel located up a hill but is within easy reach of the town centre. On the downside we stayed three nights but our room didn’t receive housekeeping during our stay."

"The hotel itself as well as the entire property is beautiful and well maintained. Beds were comfortable, rooms clean, food was good. Prices were exorbitant for literally everything. Most are across Scotland and the UK. The real issue we encountered, was certain staff were distasteful and had an obvious distain for foreigners. We come from Texas, I brought my dad here for his 68th birthday as a surprise to see our homeland. Mirela and her sidekick (short dark hair and blue eyes) openly pointed and snickered at us during our $200 dinner (on may 1st at 6pm - for management to look into). I can only guess they assumed we were a couple? Either way it was very disheartening and extremely rude. I hope management takes this seriously because we will not be recommending this place to any of our friends or family due to this disrespect. Spending over $1,000 for a 2 night stay, I would expect a much higher caliper of class. With that said, most other staff was kind and helpful. The front desk clerk may need to work on her poker face to help hide her disdain for travelers as well. Angi I believe."

"I wasn’t there for long but everything was great other than the lack of available parking"

"Room was clean, food not great, didn't appreciate getting my drink in a plastic pint glass"

"The hotel itself is looking a little tired in places, but the bedrooms have been tastefully redecorated and have everything you need - comfy bed, good bathroom with shower cubicle, hairdryer, coffee machine, kettle, large smart TV, free WiFi and even an ironing board and iron. It wasn't an issue for me, but the lift to the third (attic) floor wasn't working, and it wouldn't have been fun to carry large, heavy suitcases up the narrow stairs. Breakfast was great - a good selection of hot and cold options. The hotel was very busy so we were asked to book in for a time slot for breakfast to help manage the numbers. This worked well though. I didn't use the pool, gym or spa facilities."

"Good location "

"Our favourite hotel in Scotland didn’t disappoint. Been here many times and always have great service."

"Great for young children, lots to do within the resort, breakfast was nice with lots of choice. Room was clean, but the hotel on a whole needing a bit of upgrading and decorating. Would recommend though and would return."