Independent Ballentine hotels

"The gym was 3 pieces of equipment. The rooms were clean and tidy but outdated. The staff was great. My hairdryer was broken and I had a new one in under 10 minutes. They strive to fix any issues you may have. "

"Clean room -clean hallways -helpful staff and a great breakfast "

"Front desk was nice and friendly. Room condition was disgusting. Greasy fingerprints all over mirror. Carpet very dirty and stained. Countertops you could see visibly grime and bathroom floors you could see the dirt all over and in grout. Did not look to be touched in awhile other than new trash bags. "

"Didn't use it"

"Staff was very nice, water pressure in tub wasn’t the greatest and there was a huge roach that was in the shower. The staff did ask if we wanted to change rooms but we had too much stuff to move and we were leaving the next day. "

"The room was clean the staff was very professional and very nice they gave me a late check out everything was awesome very clean I'm in very impressed"

"The room really wasn’t cleaned at all and it was disappointing that the pool wasn’t open when that is one of the main reasons we chose to stay here. But other than that, everything was good. Unfortunately it seems like no hotel has truly clean rooms anymore. But not changing sheets and thoroughly cleaning bathroom is unsanitary and unacceptable."

"Dirty expensive and poor customer care"

"Quirky hotel next to USC. Excellent location. "