Balule Game Reserve Spa Hotel

"We had the most incredible experience at Pondoro Game Lodge. From the moment we arrived, everything was absolutely phenomenal. The staff made us feel so welcome and cared for, going above and beyond to make every detail perfect. Our suite was stunning—luxurious, private, and designed with so much attention to comfort and beauty. The game drives were unforgettable. Our guide (Dewalt) and tracker (Andrès) were incredibly knowledgeable and passionate, and thanks to them we were able to witness breathtaking wildlife moments that we’ll never forget. The food was exceptional—every meal was a treat, beautifully prepared and served with warmth. What truly stood out was the atmosphere of the lodge: intimate, peaceful, and filled with genuine hospitality. Pondoro exceeded our expectations in every way, and we left with memories we’ll treasure for a lifetime. Highly recommend to anyone looking for a once-in-a-lifetime safari experience."

"I cannot express how amazing this place was. I've been all over the world, and every aspect of the AM Lodge is by far the most superior. The unique daily game drives had our Bush Bar (best bar in South Africa, thanks to Benjamin and Penwey) interrupted by a Nyala being chased by a wild dog. Literally chasing Lions led to our fantastic guides helping another group get out of a ditch. Even seeing zebras and wild buffalo ended up being so hilarious, it brought tears to our eyes! For the millennials reading this, imagine the perfect mix between Steve Irwin and Wild Boyz. Shepherd is the definition of what a proper host looks like. We had a strange request of being shuttled to a nearby tattoo shop, and they happily obliged. Our chefs made amazing food, with our only request being to show us the local cuisine. That kota sandwich and African buffet was exactly what we were talking about! Way to deliver! At no point did I ever think I was anything less than royalty thanks to the amazing staff, treatment, and accomodations. I don't know how they managed to do it, but they also made it seem like me and my father were the only ones there! As if the entire safari grounds were just for us (even though, they obviously had other guests). I hope to have the chance to visit again. If any guest is considering a safari, the search ends here. "

"The premises is very nice, very clean and comfortable. The self catering unit was well equipped with everything you may need for self catering. The place is beautiful and peaceful. Loved the communication and flexibility I got when still planning the trip and the efforts made to make our birthday special. The only thing I didn’t not like was the rudeness from the lady that woke us up for breakfast on our last morning, she was very rude about how we must be at breakfast by 08:00 ( which o think of breakfast is between 08:00 and 10:00 then guests should have the flexibility between those times). The girl banged the door and rudely communicated how we need to be there at 08:00. She needs general customer service communication training as all my encounters with her were not pleasant. The rest of the staff was amazing. "

"What a fantastic property right inside the game reserve with daily game drives to catch the big five. The food and service, including impeccable hospitality were the highlight of staying here. It’s a beautiful, luxurious modern property, right across the HDS airport. Highly recommend staying for atleast 2 nights ideally three! "

"This was one of the most best travel expeirences i ever had. The Kapama Southern lodge is superb . The staff was amazing. the accommodations were perfect. The food options were plentiful. I recommend this property to everyone, and of of course the safari tours were better than expected with informal guides. "