會議設施

諾富特馬辰港機場酒店的評價

4 out of 5
諾富特馬辰港機場酒店
Jl Ahmad Yani Km 27 No 1A, Landasan Ulin, Banjarbaru, South Kalimantan

評價

7.8

不錯

10 分評分,優異;54 則評價中有 15 則" "
8 分評分,不錯;54 則評價中有 24 則" "
6 分評分,一般;54 則評價中有 12 則" "
4 分評分,欠佳;54 則評價中有 0 則" "
2 分評分,很差;54 則評價中有 3 則" "

7.2/10 

整潔度

8.0/10 

職員與服務

8.0/10 

設施服務

7.6/10 

住宿狀況

7.8/10 

環保程度

評價

8/10 不錯

Albert (Hong Kong)

讚好:住宿狀況和客房舒適度
環境鋪排理想
只欠前臺接待質量:1.英語能力不足, 2.請他們幫助查資料,他竟會說你自己到那邊的電腦可以查
General Manager 於 2016年11月28日的回應
感谢您选择马辰诺富特机场为您在城市Banjarbaru住宿的地方。我们是经验入住期间经历的先生在这里很遗憾我们在将来再次发生讨论了这些问题与我们的团队。我们希望我们有机会再次提供更好的服务,当Banjarbaru先生参观的城市。顺祝商祺Wenny Tendean总经理

8/10 不錯

Sando

讚好:職員與服務
於 2024 年 4 月住了 1 晚

6/10 一般

Vincent Yuan Sun

伴侶同遊, 商務旅客
Average service and facilities. Needs a refresh and more staff training.
於 2024 年 2 月住了 3 晚
Novotel Banjarmasin Airport 於 2024年3月27日的回應
Dear Mr. Vincent Yuan Sun,Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin AIrport. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,I Gede PratamaGeneral Manager

10/10 優異

Osz

於 2023 年 4 月住了 1 晚

8/10 不錯

Yayan

於 2023 年 4 月住了 1 晚
I Gede Pratama | General Manager 於 2023年4月30日的回應
Dear Yayan,Thank you for the great review of our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,I Gede PratamaGeneral Manager

10/10 優異

René

於 2022 年 6 月住了 2 晚

8/10 不錯

Sando

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Mein Problem ist bekommen ich ganz hinten in der hintersten Ecke des Zimmer, ansonsten alles wunderbar 😉
於 2022 年 5 月住了 1 晚

8/10 不錯

Tia Claudia

商務旅客
location is not close to the airport gate, but need 15-20 minute taxi drive. big, clean but old room, comfort matrass, dirty sofa, broken bathroom door, old hairdryer that stopped every 2 minutes in use. big pool for children, not really for swimming.
於 2022 年 3 月住了 2 晚

8/10 不錯

Rizqa Noor

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務和客房舒適度
편안하게 잘 쉴수 있었어요
於 2021 年 11 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好:職員與服務、住宿狀況和客房舒適度
Overall ok compare to the pricr
於 2021 年 10 月住了 1 晚

10/10 優異

真實旅客

於 2020 年 3 月住了 2 晚

6/10 一般

Diana Viriya

商務旅客
讚好:職員與服務、住宿狀況和客房舒適度
不滿:整潔度
於 2019 年 11 月住了 5 晚

10/10 優異

Won (Daegu South KOREA)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
There has no razor in wash room. But the staffs was cery kindness and the room was very cleaned. I want to eat various tropical fruits such as mangga, avocado..etc, but its a rare. However, i was very satisfied in this hotel. I will reuse this hotel when i visit to banjarumasin. Thank you very much.
於 2019 年 10 月住了 2 晚

8/10 不錯

CHUN HIANG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ok
於 2019 年 7 月住了 1 晚

10/10 優異

Jaemin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good to me to stay here
it is really close to airport. maybe less than 10 minute? also, room was clean. thank you
於 2019 年 3 月住了 1 晚
INDRA 於 2019年3月28日的回應
Dear Mr.Jaemin, I am delighted to read your review and thank you for sharing this kind review with us. We are grateful you chose to stay with us during your visit to Banjarbaru. Your generous words regarding your experience here has been shared with the team, and it is appreciated by all. Please do let us know when your travels bring you back to Banjarbaru, and we will ensure another great stay here. We look forward to welcoming you back! Best regards Wenny Tendean General Manager

6/10 一般

HYUNCHUL

讚好:職員與服務
不滿:整潔度
good hotel but getting old.
good hotel, but room condition is not good. getting old.
於 2019 年 3 月住了 2 晚
INDRA 於 2019年3月28日的回應
Dear HYUNCHUL, Warmest greetings from Novotel Banjarmasin Airport, Thank you for your recognition for the excellent service and products provided at our Hotel and certainly we will forward your positive comments to the entire team for their motivation. We are looking forward to welcome you back at hotel soon. Best Regards Wenny Tendean General Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
was very beautiful and rooms were well kept and quiet. breakfast was very good as well
於 2019 年 2 月住了 3 晚
INDRA 於 2019年2月14日的回應
Dear Sir/Madam, I am delighted to read your review and thank you for sharing this kind review with us. We are grateful you chose to stay with us during your visit to Banjarbaru. Your generous words regarding your experience here has been shared with the team, and it is appreciated by all. Please do let us know when your travels bring you back to Banjarbaru, and we will ensure another great stay here. We look forward to welcoming you back! Best regards Wenny Tendean General Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務和客房舒適度
於 2018 年 12 月住了 1 晚
Indra 於 2019年1月8日的回應
Dear Anonymous, The warmest greetings from Novotel Banjarmasin Airport. We very much appreciate your comments regarding your stay at our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you back at Novotel Banjarmasin Airport soon. Best Regards, Wenny Tendean General Manager

8/10 不錯

KOREMASA

讚好:整潔度和職員與服務
不滿:住宿狀況
清潔感のあるリゾート風ホテル
プールの配置はリゾート風で、使い勝手がいい。部屋の機能も問題ない。難点は施設内の動線が悪いこと。部屋によっては、かなりの距離があり、昇降エレベーターの配置と動線が一体となっていない等。
於 2018 年 7 月住了 1 晚

10/10 優異

DONGHEE

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
공항인근호텔
시간이 많았으면 주변을 둘러봤을텐데 출장이라 바빴네요 전체적으로는 부족함이 없어 숙박 추천합니다
於 2018 年 7 月住了 1 晚

10/10 優異

Osmed (Norway)

讚好:整潔度、住宿狀況和客房舒適度
於 2018 年 7 月住了 1 晚

6/10 一般

真實旅客

讚好:職員與服務
不滿:住宿狀況
蛇口、冷蔵庫が壊れており、またエアコンの調子もいまいち。
於 2018 年 5 月住了 1 晚

10/10 優異

Sheikh Madhat

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good stay
As always. My stay in novotel banjarmasin airport is always great. Front office personnel was great. Attentive and always accomodating.
Jo 於 2018年5月21日的回應
Dear Sheikh Madhat, The warmest greetings from Novotel Banjarmasin Airport. We all are happy to know that you enjoyed and had a great stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please do let us know when your travels bring you back to Banjarbaru, and we will ensure another great stay here. We look forward to welcoming you back! Best Regards, Wenny Tendean General Manager

8/10 不錯

Mamoru (福岡県)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
バンジャルマシンでの快適ホテル
ノボテルのホテルなので、安心して予約し滞在することができました。 朝食の種類が多かったのですが、 ちょっと他のノボテルと比べると惜しい感じでした。 パンジャルマシンでは、比較的価格高のホテルですが、 くつろげました。
於 2018 年 4 月住了 2 晚
Jo 於 2018年5月21日的回應
親愛なるマモール、 Novotel Banjarmasin Airportからの最も暖かい挨拶。 皆様が私たちと一緒にご滞在を楽しんでくださったことを皆様にご理解いただきました。 私はあなたのコメントを私たちのチームと共有します。 私は、このフィードバックが私たちのサービスの質を絶え間なく向上させる努力をしているように私たちのスタッフ全員に励ますものと確信しています。 Banjarbaruへのご旅行をお待ちしておりますが、私たちはもう一度素晴らしい滞在をお約束します。 私たちはあなたを歓迎することを楽しみにしています! 宜しくお願いします、 ウェニーテデーダン ゼネラルマネージャー

8/10 不錯

JIWOON

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jo 於 2018年5月21日的回應
Dear Jiwoon, The warmest greetings from Novotel Banjarmasin Airport. We all are happy to know that you enjoyed your recent stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please do let us know when your travels bring you back to Banjarbaru, and we will ensure another great stay here. We look forward to welcoming you back! Best Regards, Wenny Tendean General Manager

10/10 優異

JIWOON

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jo 於 2018年5月21日的回應
Dear Jiwoon, The warmest greetings from Novotel Banjarmasin Airport. We all are happy to know that you enjoyed your recent stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please do let us know when your travels bring you back to Banjarbaru, and we will ensure another great stay here. We look forward to welcoming you back! Best Regards, Wenny Tendean General Manager

8/10 不錯

Puji

讚好:職員與服務、住宿狀況和客房舒適度
Ok
It would be better if the room is more clean
於 2018 年 1 月住了 1 晚

6/10 一般

Puji

讚好:職員與服務、住宿狀況和客房舒適度
不滿:整潔度
於 2018 年 1 月住了 1 晚

2/10 很差

HENRY

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Does not reflect the brand
The brand does not reflect the quality of this novotel. I stayed at lower level (room 110x) and it was humid and smelly. The linen was dusty and the smely too. Would not recommend anyone to stay at this hotel.
於 2018 年 1 月住了 1 晚

2/10 很差

Liu

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 9 月住了 1 晚
Dear Mr./Mrs. Liu, It is our pleasure having you staying with us and thank you to give rate us. I do really apologize if your experience was not like your expectations. This feedback will encourage our staff to improve delivery extra service for guest satisfaction. We hope to have another chance to serve you better in the next future. Warm Regards, Wenny Tendean General Manager

8/10 不錯

Sanjay

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful property bang opposite the airport. have stayed here 3 times. have enjoyed my stay at this property.
於 2017 年 9 月住了 1 晚
Dear Mr. Sanjay, We thank you for your review about Novotel Banjarmasin Airport. Your positive feedback has been shared with our team and they all are happy to hear that you had good experience staying with us. This feedback will encourage them to always deliver extra service for guest satisfaction. We hope your next visit will be as pleasant as the previous one. Warm Regards, Wenny Tendean General Manager

8/10 不錯

Sylvia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Dear Mrs. Sylvia, We very much appreciate your score regarding your stay at the Novotel Banjarbaru. I hope the 4 stars that you gave to us means that you enjoyed your stay with us. Have a good day and look forward to welcoming you back in the near future. Warm Regards, Wenny Tendean General Manager

8/10 不錯

Faizal

讚好:職員與服務
不滿:整潔度和住宿狀況
Not a good experience . The bed sheet seems not clean and me and my sister were bitten by "fleas" . We was wondering if the housekeeper did change the bed-sheet and clean the room . The water glass not clean (full of fingerprints) on it . The pillow has sticky smells on it. Novotel Hotel is supposed a good reputable hotel and this unpleasent experience will makes us not to stay again on our next business trip.
General Manager 於 2016年11月24日的回應
Dear Sir/Madam, Thank you very much for taking the time to write your review of Novotel Banjarmasin Airport. I am very sorry to hear that you were disappointed with your bedroom. We are currently improve the cleanliness in order to bring us up to the high standards that is set out by the brand. We do hope to have another chance to welcome you back to the hotel again in the near future so that we can restore your faith in the facilities and services. Sincerely, Wenny Tendean General manager

10/10 優異

Sheikh Madhat

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good stay
It was a good stay.
General Manager 於 2016年11月24日的回應
Dear Sir/Madam, It is our pleasure having you staying with us and thank you for your positive feedback. We look forward to seeing you again during your next visit to Banjarbaru. Sincerely, Wenny Tendean General Manager

10/10 優異

Otto (Ulm)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tolles Hotel in Flughafennähe mit großem Pool
Tolles Hotel mit bester Ausstattung, Restaurant, Bar und Pool
Wenny Tendean 於 2016年11月24日的回應
Dear Mr. Otto, We all are happy to know that you enjoyed stay with us. We are also very delighted to read that you are satisfied with the hotel services and facilities. Have a good day and look forward to welcoming you back in the future. Warm Regards, Wenny Tendean General Manager

10/10 優異

Sheikh Madhat (Singapore)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good stay
It was a good stay. Breakfast was not that fantastic. Food were too salty or maybe it was just a day of saltiness. Service was fantastic. Hotel was peace and quiet.
General Manager 於 2016年11月24日的回應
Dear Mr. Sheikh, We are appreciate your comments regarding your stay at Novotel Banjarmasin Airport. I do apologize for the unexpected breakfast. I assure you that i have personally shared your feedback with the necessary people and addressed with the team in order to avoid the same to happen in the future. Once again, thank you very much for sharing your concerns and we wish to provide better service on your next visit. Sincerely, Wenny Tendean General Manager

6/10 一般

真實旅客

讚好:職員與服務
不滿:整潔度
Hotel near to airport
Location is near to airport and great location for early flights. Hotel cleanliness needs to improve.
Wenny Tendean 於 2016年8月19日的回應
Dear Guest, I am delighted to read your review and thank you for sharing this kind review with us. We are grateful you chose to stay with us during your visit to Banjarbaru. Your generous words regarding your experience here has been shared with the team, and it is appreciated by all. Thank you again for sharing your experience, and also your comment about our location. We look forward to welcoming you back. Best regards Wenny Tendean General Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel near to airport
I have always stayed at Novotel whenever i visit Banjarmasin. It is near to airport and amenities are very good.
Wenny Tendean 於 2016年8月19日的回應
Dear Guest, I am delighted to read your review and thank you for sharing this kind review with us. We are grateful you chose to stay with us during your visit to Banjarb. Your generous words regarding the aminities has been shared with the team, and it is appreciated by all. We look forward to welcoming you back. Best regards Wenny Tendean General Manager

6/10 一般

Agus (bjm)

讚好:職員與服務
不滿:整潔度和住宿狀況
saya hanya beri nilai cukup
biasa saja,pepohonan disekitar kolam renang,sangat sedikit,jd agak gerah berenang.pasilitas tv kurang banyak
General Manager 於 2016年8月19日的回應
Dear Pak Agus, Kami sangat berterima kasih atas komentar mengenai pengalaman Bapak selama menginap di Novotel Banjarmasin Airport. Sangat menyenangkan bagi kami untuk menerima komentar dan masukan. Kami berharap dapat segera melayani Bapak lagi di hotel kami. Hormat kami, Wenny Tendean General Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel near the airport
Definitely nice looking hotel with great room... But, unfortunately i just spend the night for business purpose. Will be great if i spend it with family cause the room is spacious :)
General Manager 於 2016年8月19日的回應
Dear Guest, I am delighted to read your review and thank you for sharing this kind review with us. We are grateful you chose to stay with us during your visit to Banjarbaru. Thank you for your comments about our room. it has been shared with the team, and it is appreciated by all. Have a good day and look forward to welcoming you back in the near future. Best regards, Wenny Tendean General Manager

8/10 不錯

Wayne (Perth Australia)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
close to airport and economical room rate
I enjoyed it and it was quiet and comfortable and close to the airport which was important :). I will happily stay there again.
Wenny Tendean 於 2016年8月19日的回應
Dear Mr. Wayne, I am delighted to read your review and thank you for sharing this kind review with us. We are grateful you chose to stay with us during your visit to Banjarbaru. Your generous words regarding your experience here has been shared with the team, and it is appreciated by all. The entire team of Novotel Banjarmasin Airport looks forward to welcoming you back hopefully in the very near future. Best regards Wenny Tendean General Manager

6/10 一般

真實旅客

讚好:職員與服務
good~
good~
General Manager 於 2016年11月25日的回應
Dear Guest, Thank you so much for taking time reviewing us here. Have a good day and look forward to welcoming you back in the near future. Warm Regards, Wenny Tendean General Manager

8/10 不錯

真實旅客

讚好:職員與服務和客房舒適度
Close to airport
None smoking rooms smell of smoke, breakfast items cold when they should be hot, hotel maintance required with detail on the little things. Overall good hotel that needs some attention to detail.
Wenny Tendean 於 2016年11月25日的回應
Dear Guest, Thank you very much for taking the time to write your review of Novotel Banjarmasin Airport. I am very sorry to hear that you were disappointed with our breakfast. As always we do try to ensure that our guests are happy while staying with us, we already brief them and gave additional training to void the same problem in the future. We do hope to have another chance to welcome you back the next time you are in Banjarbaru. Warm Regards, Wenny Tendean General Manager

8/10 不錯

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
General Manager 於 2016年11月25日的回應
Dear Guest, Thank you for taking time to give rating for Novotel Banjarmasin Airport. Please recommend us to your friends and family and look forward to welcoming you back in the near future. Sincerely, Wenny Tendean General Manager

6/10 一般

Sau Kam (Hong Kong)

讚好:住宿狀況和客房舒適度
不滿:職員與服務
Happy Hotel
Over Rating 75% .. Front desk are friendly .. Food are pretty good,.. But. 1 st day including breakfast .. But second day i have to paid for the breakfast .. Hotel .com did not advise to me ???
General Manager 於 2016年11月25日的回應
Dear Mr. Sau Kam, It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences here. I have noted some of your good feedback and i will share to the department concern. This feedback will encourage them to always deliver extra service for guest satisfaction. Regarding your booking thru hotel.com, please kindly contact them for detail confirmation. We are looking forward to welcome you back at Novotel Banjarmasin Airport. Sincerely, Wenny Tendean General Manager

10/10 優異

Olivia (UK)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A night of luxury for a reasonable price.
Everything was wonderful. From the welcome drink I was served in reception, to the room and friendly room service. I had just been in the rainforest seeing orangutans for 4 days when I arrived and I had packed very light so I had no smart clothes with me, so I felt like a total scruffbag. Everyone was very kind and made me feel very welcome nonetheless. I ordered room service as I felt too scruffy to go to the restaurant and it was fast and served with a smile. The pool facility was beautiful. The room was very clean and luxurious and the TV worked perfectly. All in all a perfect retreat after 4 sticky days in the jungle. Thank you..
General Manager 於 2016年11月25日的回應
Dear Mrs. Olivia, It is our pleasure having you staying with us and thank you for your reviews about your stay at our hotel. You have described everything about us very clearly that would be a good reference to our future customers. We have forwarded your words to our staffs and they are all happy to have done good job for you. Nothing could make us proud than reading a nice review from a happy guest like you. And we look forward to welcoming you again and again at Novotel Banjarmasin Airport. Warm Regards, Wenny Tendean General Manager

6/10 一般

真實旅客

讚好:整潔度和客房舒適度
Difficult access to room
Difficult access to room
General Manager 於 2016年11月28日的回應
I am delighted to read your review and thank you for sharing this kind review with us. We are grateful you chose to stay with us during your visit to Banjarbaru i do apologies for the unexpected experience about access to the rooms. We do hope to have another chance to welcome you back to the hotel again in the near future Sincerely, Wenny Tendean General Manager

6/10 一般

真實旅客

讚好:整潔度、職員與服務和客房舒適度
Good hotel near airport
良いホテルだと思う。部屋のドライヤーが壊れて使えなかったこと以外は特に悪い点は無い。 朝食も標準以上でおいしかった。
Wenny Tendean General Manager 於 2016年11月28日的回應
あなたが私たちと一緒に泊まり、あなたのご意見をお寄せいただきありがとうございました。私は部屋のドライヤーについての予期せぬ経験のためにお詫び申し上げます。私たちの議論に持ち込まれ、私たちはそれを改善しようとしています。近いうちにもう一度ホテルに戻ってくることをもう一度お待ちしております。

8/10 不錯

Guillermo (Jakarta)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Exelente, buen servicio muy cerca al aeropuerto muy aseado y muy comodo..perfecto para un buen descanso,,
General Manager 於 2016年11月28日的回應
It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your stay at our hotel. Thank you for your comments about our hotel near to airport and very comfortable. We are looking forward to welcome you back at Novotel Banjarmasin Airport soon.